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June 19, 2014
Released

P: Menu too small on Windows high res display

  • June 19, 2014
  • 346 replies
  • 8850 views

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

346 replies

October 24, 2014
Gabriel dont bother. 200% scaling is a joke. The menus are either too small or if you go 200% scaling then everything is super gigantic.
October 24, 2014
200% UI scaling. Right. And make everything else gigantic. lol nice answer chris. You should get a raise
Pedipt
Participating Frequently
October 24, 2014
I would also be very interested in this answer.
October 24, 2014
This comment was deleted to. How is this profanity????

My company paid for 5 licenses of master collection cs6 and we upgraded to 4k monitors. adobe products are basically unusable. I am asking for an update and the two people who are responsible for this forum management, Jeffery Tranberry and Chris Cox, in another forum recommended to upgrade to CC 2014. But apparently their recommendation does not even solve anything I am disappointed I am not getting smart answers from those who are in charge of this forum. And apparently Adobe doesnt care or listens to its customers.
October 24, 2014
This comment is for chris cox. So you probably remember me from the other forum and my complains. As far as I remember you mentioned I need to upgrade to CC 2014 to solve my issues with high resolution displays. As I read more here, it is clear that your recommendation does not solve my problem. It seems that you dont even know your own software company that you are working for. Your title in this forum is "Sr. Computer Scientist" so maybe people expect a more smarter answer. Seriously? Are you recommending to go as high as 200% scaling to fix the small menu text problem? adobe products are not the only software people use on their PCs. You are saying make everything gigantic but dont worry about everything else. as long as our software looks fine then there wouldnt be any problems. You are missing the point and the fact that why people are using high resolution monitors. If they want to make everything too big, this would kill the whole purpose of using a high resolution monitor. They might as well go back to a 1920 by 1080 resolution. How about some smart answers that actually helps people who paid and purchased your company's software? REALLY
October 24, 2014
Chris you said you are working with Microsoft to fix this problem. To comment to that I need to mention we have office 2007 on some of our computers and and Microsoft stopped updating their software back in 2010 but it just looks great on a 4k monitor but cs6 is not even that old and doesn't look good.

So it just comes down to your common sense Chris. Windows/Microsoft problem or adobe didn't do a good job designing their software in the first place?
October 24, 2014
Chris this is so sad that even with all these comments and complains you cant even see that there is still problem which needs to be fixed. They even post screen shots of what they see and you still say that the problem is fixed and upgrade?

REALLY?

How did you last so long working for Adobe to get a senior title? Lack of common sense could get you fired.
October 24, 2014
You guys should upload screen shots of what gigantic means. I dont think their support team understands it.
October 24, 2014
Lucy it woundt do you any good to upgrade. You are not getting anything more other than the same software which really doesnt address the main issue.

You also waste your money.

You might want to downgrade. That would be another solution. I bet adobe is thinking to put that in their top solution list.

Solution: You might want to consider downgrading your system because we dont support it and we dont want to spend an extensive amount of time fixing the issue.
October 24, 2014
yes very significant amount of work. Considering comments going back to at least 3 years ago, I would say 3 years is a very significant amount of work not to address the issue or coming up with some like upscaling to 200% within 3 years says you are really trying.