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Participating Frequently
June 19, 2014
Released

P: Menu too small on Windows high res display

  • June 19, 2014
  • 346 replies
  • 8850 views

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

346 replies

October 24, 2014
Lucy don't upgrade. You waste your money and pay for another license that you can't even use effectively.

Adobe is not really moving with the current technology. They call high resolution monitors a new technology even though it is not.

The sad thing is they don't know who their customers are and the fact that most of their product users use high resolution display for editing
lnogales
Participating Frequently
October 24, 2014
Thanks for sharing your continued issues with this. If anything, makes me feel better (in a way....though I completely sympathize) for not having jumped strategy and put the CC on my credit card because it would not have fixed these issues anyhow.

But, I hope for your sake, and everyone else, there can at least be a current working version for those of you at the *cutting edge* of image processing software?!
October 24, 2014
Diane they deleted my comments to because they don't have any answers for them.

Well I can always comment back since I have lots of free time at work. we can't really be productive with their software and we can't use their software so I can contribute here ;).
lnogales
Participating Frequently
October 24, 2014
Thats why I"m so afraid of when my current computer breaks.....then the PS6 won't be able to work on any future computer (laptop) because practically everything new in laptops has a high-res screen. It just seems crazy because its not as if the people with CC 2014 have had it easy.
I'm really wondering if there is someone out there with the programming skills to create a 3rd-party "patch" to help the software work properly with high-res monitors.
Again, I'll compare this to the "Start-8" program that one could buy to add onto a windows8.1 setup (which I have). I wasn't happy using the "new" windows style OS so was thrilled to buy this thing that would let me use the PC like the old days. I just don't have time to re-learn the new stuff (where all the windows and settings are).

What is to stop someone from doing something similar for this issue with Photoshop? Based on the volume of people who are having similar problems, I would guess that someone could invest and get a good return on doing this.

Kickstarter anyone?
Or an alternative?
October 24, 2014
Chris these comments and complaints go back to more than 3 years ago. You said it takes a significant amount of work to fix these problems.

More than 3 years?

I think 3 years would be plenty of time to listen to your customers and fix their issues.

Unless you don't want to fix it and as the result the only solution you offer is the 200% UI scaling.

AND THAT IS YOUR SOLUTION AFTER THREE YEARS
Pedipt
Participating Frequently
October 24, 2014
They must be on break.
Pedipt
Participating Frequently
October 24, 2014
Not sure how you saw a response if mine. They usually delete them as fast as I write them. 
October 24, 2014
Lucy they tell u to upgrade but their current solution is not really fixing the problem.

Chris is actually right. He said earlier that this is a new technology and we are asking too much.

The better solution would be to downgrade your system to the older technology because adobe does not want to fix their software.
Pedipt
Participating Frequently
October 24, 2014
So you are stating that a font of the correct size is a new feature?
October 24, 2014
Diane totally agreeing with you. They are making everyone mad