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Participating Frequently
June 19, 2014
Released

P: Menu too small on Windows high res display

  • June 19, 2014
  • 346 replies
  • 8850 views

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

346 replies

October 24, 2014
Chris let me ask you this. You out of all the people here might know this better that technology changes so fast these days. So saying we are asking you and your company to support new features is same as saying that your software is behind the curve.

So correct me if I am wrong but if Adobe is marketing itself as a leader between a handful of companies who offer the same types of software and at the same time doesn't listen to customers complains after 3 years, then I can safely say that me and perhaps most people who are following this forum lost our trust in your company
Pedipt
Participating Frequently
October 24, 2014
You are making so many people unhappy could you at least change your aviator.
Pedipt
Participating Frequently
October 24, 2014
Why is having a font you can read a new feature? Chris removed this comment earlier stating I had not read all the responses. I have read every response and get emails regarding every response. It is very logical to expect to see a font in a readable fashion on an old or new program without sacrificing your eye sight or the other 99% of your computer that works correctly.
October 23, 2014
Chris I'll have to say all these users here spend a lot of their presious time to write their frustration on this forum and the only reply that I see from you who happens to be a Sr. Computer Scientists at adobe, is about two lines and nothing more than "enable the 200% UI scaling"

I think you spend a lot of time answering people's questions, I recommend just copy and paste your two lines of answer to save some time for yourself.

Not mentioning that they actually paid a high price for a useless software from adobe so I think it would be more professional if you address them more properly.

Really? 200% scaling
October 23, 2014
I love it that how Chris removes my comments.
Again my point is made.
Good customer service Chris :)
Mr. Sr. Software Scientist
October 23, 2014
Gabriel I am going back and forth here for so long and I havent seen any solution provided by Adobe. Great customer service.
October 23, 2014
Chris I see that you removed all of my comments. It seems that since you cant answer my question the best way would be the deletion of the original comment.

Good Job Chris 🙂
Inspiring
October 23, 2014
The older requests were for people with vision problems, not about newer high res displays. And we could not ship a solution for UI scaling until Microsoft worked with us to address the scaling problems in the Windows APIs. We had been working with Microsoft on the issues for quite some time.
Inspiring
October 23, 2014
You are asking Adobe to support new technology - and that is a new feature, and requires a very significant amount of work (and in this case work from 2 companies!). New features will only go into the current version of software.
October 23, 2014
Thanks Mr. Tranberry. Only if your responses and answers were more useful and addressed the issue more appropriately, I could truly said thank you, but unfortunately that's not the case