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Participating Frequently
June 19, 2014
Released

P: Menu too small on Windows high res display

  • June 19, 2014
  • 346 replies
  • 8850 views

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

346 replies

lnogales
Participating Frequently
October 23, 2014
I wholeheartedly concur with what you have said, roland xp has said
Legend
October 23, 2014
Hi, I've added official responses to all the threads on an ongoing basis.
October 23, 2014
Chris you said you are working with Microsoft to fix this problem.

To comment to that I need to mention we have office 2007 on some of our computers and and Microsoft stopped updating it back in 2010 but it just looks great on a 4k monitor but cs6 is not even that old and doesn't look good.

So it just comes down to your common sense Chris. Windows/Microsoft problem or adobe didn't doing a good job designing their software in the first place?
October 23, 2014
Yes that is a really bad customer care from adobe and the funny thing is that they say cs6 is not going to get the update because its two versions behind cc 2014 and they wany you to upgrade in order to fix the UI problem on higher resolution monitors but cc 2014 is not even working correctly.

Most of these comments go back to more than 2 years ago when cs6 was pretty much a new version of adobe products but they didn't fix it then and now they want you to upgrade and pay more.

Its not like rocket science you are just changing the font size and I don't think that's too much to ask from a company that's marketing its products to consumers who usually use high resolution display.

We have office 2007 on some of our computers and they look fine even though it came out more than 7 years ago and microsoft stopped supporting it back in 2010. And you say cs6 is not going to get the upgrade even though it is so recent.

SERIOUSLY YOU GUYS PROVIDE A GREAT CUSTOMER SERVICE.
funkotronic13
Participating Frequently
October 23, 2014
this issue, in one form or another populates MANY entries over on the Adobe Community. With, I might add, a noticeable lack of official response.
funkotronic13
Participating Frequently
October 23, 2014
In reply to William Gye and your report that you were able to fix your menu size issue:

William, would you be so kind as to post a screenshot of your PS menus in comparison to other CC apps? I'd like to see if you results were any better than mine. As far as I can tell, this has not yet been fixed. I will double check and make sure I have the latest updates installed, but I don't always have the luxury of enough time to break out of my workday and deal with this software bug. Yes, bug... readable menus are not a "feature". Please see my screenshot of October 6 for an example - a screenshot, one of many, that curiously enough never received ANY official response. Hah. Also, thanks to you for taking the time to post your thoughtful, well-spoken comments which clearly enumerate the issues being faced by so many users.
funkotronic13
Participating Frequently
October 23, 2014
David, you know very well that the above-mentioned setting does NOT affect the menus, which is what people are complaining about here. While it DOES control other UI elements, the menus are still flyspeck or gigantor.
funkotronic13
Participating Frequently
October 23, 2014
THANK YOU. I'm curious to see how this fix works. I've been involved in this debacle, er, "discussion" for quite a few months now and it would be nice if this finally resolves this issue that has been building over the last few YEARS. I still find it interesting that even with months of posting screenshots of the "miniscule or comically huge" menus, that the official response has essentially been to ignore the visual proof given that something was amiss. Now it seems that the OS settings WILL control the menu sizes after all. This disappoints me because I had been assured that the root of the problem lay with the inflexibilities of the Windows APIs and not Photoshop. Apparently that was not the case. I look forward to any and all responses, official or otherwise.
Legend
October 23, 2014
With the 2014.2.x update, we've made a change based on user feedback that the 200% setting for menus with the experimental feature 200% setting for "Scale UI 200% for Hight Density Displays" was too large for some customers. We've decoupled the menu scaling from this Photoshop preference.

The menu font size in the 2014.2.x release of Photoshop CC is determined by the operating system settings. For example, on Windows 8.1, you can adjust the menu font size by following the steps in the “Make text and other items on the desktop larger” section of this Microsoft Help topic.
Pedipt
Participating Frequently
October 23, 2014
Having a font that is readable should not be a new feature. I don't think any of us want the ability to scale the font (new feature) we just want the font readable on new technology. This is really not asking much. All the other big software companies have this ability.