Skip to main content
Participating Frequently
June 19, 2014
Released

P: Menu too small on Windows high res display

  • June 19, 2014
  • 346 replies
  • 8850 views

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

346 replies

Participant
September 10, 2014
has there been any fix for this? its been months now and this should have been fixed in an update through creative cloud by now
Inspiring
August 12, 2014
The original complaint came before 2014.1 was released, and the last two haven't enabled the 200% UI scaling.
funkotronic13
Participating Frequently
August 12, 2014
funkotronic13
Participating Frequently
August 12, 2014
Thank you. A well-put and measured reply. If nothing else, this is saving me money by NOT going out and purchasing a high-resolution display for the PC. The Macintosh, well, it's already Retina and I don't have the issue.
Inspiring
August 12, 2014
How is the 200% UI scaling not working? Most users with the Yoga highres display are very happy with the 200% UI scaling.
Pedipt
Participating Frequently
August 12, 2014
Thank you for replying in such a professional manner to how a vast amount of users feel. For every person willing to take the time to register and write in there are 20-30 others frustrated but not willing or able to take the time to do this. I have written 5-6 times, but all but one have been deleted. Maybe the way you wrote is professional enough that it won't get deleted. I have CC2014 and a Lenovo Yoga HiRes screen. It does not work.
Whitlam55Author
Participating Frequently
August 12, 2014
Thanks for all the replies

It seems we are just going round and round in circles.

It is clear that PS CC 2014 is unsuitable for both my large Dell monitors (76cm & 61cm). And it seems that there is no work around nor going to be any fix soon.

I am a passionate PS user – I use it heavily every day. I really like the product, recommend it (usually) to people, I guess what you call a power user. So it really pains me that PS CC 2014 doesn’t work with my monitor.

The customer experience with PS CC 2014 has been terrible – I don’t especially care if it is an Adobe problem or a Microsoft problem, the experience for me as a user / customer is extremely poor. The lack of empathy and acknowledgement that there is a problem by Adobe is really frustrating. Adobe support can offer nothing – there is no fix.

It is the only software on Windows 8.1 that I have problems with – even other Adobe CC software on my machine is fine. Only PS CC 2014 has those tiny menus.

I won’t bother with PS CC 2014 anymore – total waste of time and money – only causes me stress every time I open it and see those unreadable, miniature menus. Uninstalled it.

I’ll keep on using PS CC until the next version of PS comes out – hopefully the issue with the menus being too small and unreadable will be solved. If it isn’t, I’ll end my subscription and go back to using CS6. Adobe will lose me as a customer.

So thanks for the comments, let us hope that one day Adobe listens to its customers (i.e. the people who pay the wages) and fixes future editions of PS CC 2014.

Yours in extreme frustration

An ex PS CC 2014 user.
Whitlam55Author
Participating Frequently
August 12, 2014
Thanks. Unfortunately that is too large to be usable
Inspiring
August 12, 2014
If you turn on the 200% scaling, then the menu text scales as well.
Whitlam55Author
Participating Frequently
August 12, 2014
Hi. Just trying get my head around it.
PS CC didn't scale correctly - but was fine on my large monitor (I could read the top menu easily).
. PS CC 2014 scales correctly but i am unable to read the menu (too small).
Thanks