P: Menu too small on Windows high res display

Again, we are continuing to work with Microsoft to address the remaining issues in the Windows UI Scaling APIs.

And older versions of products will not be getting new features. New features go into the current version of the product.

What I don't understand is why adobe can't fix the UI issue for hi rez monitors that are not tablet monitors. I tried cc version on my cintiq , it is really fine at the 200% setting, but on my 27 in dell 2560 x1600 , forget it, its too small, I hv cs6, I am not forking over money on any stupid subscription or update or what ever, until the cs6 version has its UI fixed so its larger than the large setting it offers. I said it over and over again elsewhere ,..if the layer icons are big enough, then why can't they make a fox for the previous versions,... we need the menus and icons to be BIGGER......BIIIIIGGGGEEEERRRRRRR.........

I've sent an email to Mr. Narayen to see if he can help with folks that don't want to upgrade to CC2014 (I tested the trial version and the 200% scaling is way too big and then I can't see all the drop-down menus items). Hopefully Mr. Narayen can get it fixed.

The UI scaling feature does not exist in any Windows Photoshop version prior to CC 2014. Thus all older versions of Photoshop will not scale correctly on high res Windows displays.

Thanks for the reply. Are you able to advise why the issue (on my monitor at least) didn't exist in PS CC but does in PS CC 2014? Both running on the same PC, same monitor at the same time? Seems perplexing.

I'm sorry, but new features are only going to go into the latest version of the software.
And Photoshop CC 2014 does have the 200% UI Scaling feature. And we are continuing to work with Microsoft on more general scaling and remaining issues in the Windows UI Scaling APIs.

I downloaded the trial version of PS CC 2014 and the "tiny" problem still exists. Regardless, folks that paid big bucks for adobe products and don't want to pay big bucks to upgrade should not have to deal with this issue. Saying something is addressed in a software that a person has to buy is not an acceptable answer.

This situation is intolerable. I for one will not purchase anything from Adobe until this problem is truly fixed. I am also wondering which 3rd party solution would be worth considering.

Thank you for summarizing this issue.

This is why I am afraid to upgrade my software, it would not be worth the investment.

The customer support keeps saying that the problem has been fixed, but microscopic vs. 200% does not sound like a workable fix.

I"m curious about a 3rd party solution.

Does anyone know if GIMP has this issue too?

Obviously it seems that the problem is not going to be fixed (Adobe seems to think it already is) - so as a subscriber do I get a discount as I have to use the older version (and therefore get none of the new features or "updates")?

Under our consumer laws, a product has to be "fit for purpose" - clearly CC 2014 isn't (I can't read the menu) - so it fails that basic test under the Trade Practices Act (1974).

I am paying for a product that doesn't work as described - I can't use it, and am using the older product (and paying a monthly fee for the privilege). I may as well cease my subscription and go back to CS6 (which I own and works perfectly on my monitor).

Why doesn't someone at Adobe get hold of a Dell 76cm monitor, put it with a PC running Windows 8.1 and try out PS CC 2014 and see the problem others see? How hard can it be??

This is one of the most frustrating problems I've ever had with any software or any software company. I have 217 programmes installed on my Windows 8.1 PC and have NO problem with any other software - only PS CC 2014.

Adobe need to fix it, or refund the money I waste subscribing to something I can't use.

Just to recap:

1. Top menu too small to read (without sitting a few cm from the monitor)
2. UI font size set to Large
3. Experimental setting (200%) - far too big (unusable)
4. Changing Windows display size defeats the purpose of have a large monitor
5. Doesn't happen in any of other 216 programmes installed on the PC (only PS CC 2014)
6. Adobe support unable to offer any solutions

It seems that PS CC 2014 has some good features, doesn't look like I'll ever be able to use them (or even see what they all are in the menu!!).