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Participant
July 24, 2011
Released

P: Support scalable user interface UI for high resolution monitors

  • July 24, 2011
  • 886 replies
  • 15125 views

I'm using a high resolution monitor(2560x1600). As a result, all the the toolbar fonts and menu fonts are small and hard to see. I do not want to lower the screen resolution as this would defeat the purpose of this monitor.. Will the new CS6 have the ability to increase font sizes to accommidate Hi-Res monitors?

Thanks

Ron Acevedo

886 replies

Inspiring
May 3, 2014
Hey Chris, here is another one for you to redact.
That action, is of course, called "Protecting an Empty Barrel"
To the other reads here:
Redaction and 'Stone-Walling' are the only responses you will get here.
They blame MS for their problems. That is nothing more than an old fashioned 'monkey pass'. As early as 2009, MS addressed increased monitor resolution when using Windows API/GUI interface. Apparently, that guidance has been ignored. The real problem is an ever increasing unhappiness of the Adobe user base that is now being forced into a decline due to Adobe management's patent indifference.
Inspiring
May 3, 2014
And Lightroom has a much simpler UI than Photoshop or Illustrator -- yet Lightroom still has a lot of complaints about not scaling correctly on high resolution displays on Windows. Making false comparisons really isn't helping.

We have told you that we are continuing to work with Microsoft on the issue. As soon as we have something that we can share, we will let you know.
D000D
Participating Frequently
May 3, 2014
Lightroom doesn't have the problem either.
Inspiring
May 3, 2014
Based on the MS quote, posted by me earlier and subsequently redacted by you, this is not the recommended protocol for accessing the Windows API/GUI functions.
So, you need to scale your GUI accordingly, and stop blaming MS while not following their recommendations that encourages users to run their monitors in native resolution mode.
Known Participant
May 2, 2014
That's what happened with me. I found out after I purchased a high dollar laptop only to find out through a forum the reason I couldn't read the UI is because no one can. Then I renewed my faith in Adobe only to find out the representative I chatted with lied to me about the Creative Cloud version being issue free, even after I asked him three time about the micro UI on high resolution screens. Talk about a company that doesn't communicate with itself, then you're talking Adobe!
Participating Frequently
May 2, 2014
I was thinking the same thing. You can easily pave 50 miles of highway if you start 3 years ago. Its like saying easy access to San Francisco and forgetting to tell customers that you haven't built the transcontinental railroad yet.
Participating Frequently
May 2, 2014
Point here Chris is that Adobe is not warning anyone about this and customers are making expensive purchasing decision base on this lack of knowledge.
Participating Frequently
May 2, 2014
Yeah, well this has been a problem for years... You can pave 50 miles of highway n years...
Inspiring
May 2, 2014
No, Photoshop has very modern technology. But we are dependent on the OS operating correctly. And when the OS doesn't work correctly, we have to work around the problems in the OS, or work with the OS vendor to get things fixed so they work correctly. In this case, we could not work around all the OS issues.

The message keeps getting repeated, but you don't seem to listen: We are continuing to work with Microsoft on this issue and will let you know when we have something that we can announce.
Inspiring
May 2, 2014
AGAIN, because Illustrator does not use the native OS controls, and has simpler needs for the UI APIs than Photoshop does.

What you are asking is like "why does it take less time to change shoes than to repave 50 miles of highway"?