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Inspiring
May 23, 2026
Open for Voting

there should be an option in the accounts to use two devices at once.

  • May 23, 2026
  • 1 reply
  • 32 views

there should be an option in the accounts to use two devices at once. When I have several SD cards after a shoot I tend to import them at the same time (one on a PC, one on a Mac). Batch denoise is also something I start and at the same time continue my workflow on the other device.  I was told by Adobe support that this isn't an allowed practice. Their solution was that I should take a TEAM account (way too expensive for a pensioner like me). There should be an option to have a personal account on two devices at once. Maybe adding 50% to the price of what a personal account is now. 

1 reply

jane-e
Community Expert
Community Expert
May 23, 2026

@Positivo53 

 

Adobe Customer Care gave you the correct answer. You can use their applications on one computer at a time. 

 

https://helpx.adobe.com/download-install/apps/licensing-activation/activate-deactivate-apps/install-apps-number-of-computers.html

 

Jane

Inspiring
May 23, 2026

Yes, I did know that. The point I was trying to make is that there should be an option between a regular personal account and a team account. The difference in price is huge, to say the least. There should be something in between (the difference is like two months team cost the same as a whole year personal). An option to have two devices on the same IP address for something like 150% the price of a personal account seems fair to me, as you use up server time.

jane-e
Community Expert
Community Expert
May 23, 2026

@Positivo53 

 

You posted to the Photoshop forum — the PS team does not make billing decisions. This forum is for answering questions about Photoshop.

 

You might try Creative Cloud Services:

https://community.adobe.com/creative-cloud-services-604

 

For an FYI, this policy has been in place for the 30 years I’ve been using their applications. In my opinion they are unlikely to change, but you can try.

 

Jane