I would like customer phone support to not be outsourced. Registering or cancelling an Adobe productbcan be a hellish experience. I won't purchase again until Adobe treats customers with respect.

As many users of Reddit report, Adobe is not a customer friendly service. Saving money on customers has alienated many users. Instead of new features, why not keep the customers you are losing due to terrible registration, cancelation and subscription support? I was on hold for 60 minutes only to have my call dropped by Adobe customer support who had quotas to not be on the phone with customers for more than 2 minutes. Why would I want to use any Adobe features if it takes repeated calls to customer service just to register a product? Phone support only reads from scripts and does not care. Write a better feature for that!