Impossible de télécharger et installer les logiciels

Je viens de payer un forfait mensuel et je n’arrive pas à charger les logiciels

Community Expert

@Carefree_heart8391

Which Adobe application are you using?

Jane

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Participant

I use Photoshop, Illustrator, Indesign

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Community Expert

@Carefree_heart8391

This is the Aero forum. Try the Download & Install forum with this link:

Adobe staff (Community Managers) can look up your account by your Adobe ID.

Include this info:

when you purchased
whether or not your computer meets or exceeds the system requirements (choose the tab for Windows or macOS)
https://helpx.adobe.com/photoshop/desktop/get-started/technical-requirements-installation/adobe-photoshop-on-desktop-technical-requirements.html
what the error message is
your OS and version

Jane

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