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pritcharddesign
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pritcharddesign
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Feb 28, 2025
10:39 AM
2 Upvotes
After upgrading to Sequoia 15.3.1, I can't open Photoshop. I get the error message "The application 'Adobe Photoshop 2025' can’t be opened." Fixed. Uninstalled and reinstalled Photoshop.
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Apr 30, 2024
03:04 PM
2 Upvotes
Total novice... I need to upload a video to wordpress but it's 30 MB. Original is 720 × 540 .mov (33 MB). I cut a chunk out and now it's 1280 × 720 .mp4. Help?
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Aug 29, 2023
04:29 AM
Absolutely! Had to say THANK YOU!! I'm working on publishing my late partner's book and couldn't do it without the right fonts. 🙂
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Aug 28, 2023
01:02 PM
1 Upvote
Thanks @J E L . WELL, signing out in CC desktop app, closing ID, signing back in CC desktop app, reopening ID WORKED! Thank you!
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Aug 28, 2023
12:20 PM
1 Upvote
I opened Adobe font Clicker. It's showing in CC manager, but not in InDesign. Creative Cloud 5.11.0.522.1 InDesign 18.5
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May 21, 2022
05:29 AM
Thanks. I realized it's not going to work anyway because I'm providing a pdf.
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May 21, 2022
03:46 AM
I know I've created a color swatch in the past to not print. For example, the person viewing the file can see specs regarding printing, but they don't need to print on the final. Can someone remind me how to do that? Thank you!
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May 16, 2022
02:11 PM
Thank you thank you! Both worked!
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May 16, 2022
01:41 PM
OK, so this is probably operator error, but I create charts for an annual report once a year. Using the chart tool in the toolbar. It's that time of year and I'm not seeing it in my bar! Help? Illustrator 2022 (26.2.1) Mac Monterey
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Jan 19, 2022
10:48 AM
Thank you. I have force quit the finder a couple times, but it hasn't helped my photoshop update or restarting problems. Maybe because my system's too old? Im' using Catalina 10.15.7. Can't update that because my computer's too old!
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Jan 19, 2022
05:48 AM
I am having this problem but can't restart because I'm getting the error message "The finder won't quite because an operation is still in progress on an ios device." I can't figure out how to fix this either. The only device nearby is my phone and I turned it off to make sure it's not connecting. ???
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Sep 13, 2021
03:12 AM
Thanks. I finally got it up yesterday after uninstalling and reinstalling *again*.
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Sep 12, 2021
04:21 AM
anyone? I have 143GB available on my drive and disconnected externals.
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Sep 11, 2021
03:04 AM
Sep 11, 2021
03:02 AM
Me too. Mine started 2 days ago. I uninstalled and reinstalled. Ran the log collector tool, then the Creative Cloud Cleaner tool. No luck. I hope an admin answers here because chat is closed for the weekend!
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Sep 09, 2021
10:59 AM
InDesign crashed this morning due to an apparently damaged file. I restarted. Then it started crashing on trying to launch. I removed InDesign cache file, it still crashed. CC manager wouldn't update any apps. Uninstalled and reinstalled manager and it would then updated InDesign. It still crashed trying to launch. I uninstalled and reinstalled InDesign and it's still crashing. What next?? It's my primary application!! Thank you
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Sep 14, 2020
07:11 AM
I figured it out. I had to relink my local video files in the assets window.
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Sep 14, 2020
06:15 AM
I am also having this problem. The original videos are quite large. I used Rush for the first time yesterday and don't see the videos in the cloud!
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Oct 08, 2019
02:59 AM
1) https://assets.adobe.com/libraries?filter=owned 2) I just went into my library palette and it has updated now. Not sure what did it. Maybe closing and reopening the browser?? Another question: can you tell me how to share a template with only certain libraries?
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Oct 04, 2019
05:23 AM
1) I deleted a bunch of libraries on the asset management page in CC Cloud, but it didn't update in my InDesign. 2) I want to share a template with a client. What will happen with the libraries? I want the template to have 2 specific libraries in it. I'm not finding anything about either of these things online. Thanks for helping!
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Sep 25, 2019
04:01 AM
Thanks, Meenakshi. I did a workaround by editing it in Illustrator.
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Sep 23, 2019
11:04 AM
Brilliant. Thank you both! The layer was locked. I knew it was something stupid. 😉
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Sep 23, 2019
10:35 AM
I have art on a master page in InDesign that I'm not able to select. I'm on the master page and nothing is locked. I created this document. I'm on a Mac using HIgh Sierra, InDesign 14.0.3.
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Sep 18, 2019
08:32 AM
5 Upvotes
I am having this problem too! On a Mac. Folio Bk BT is not being recognized in an acrobat DC pdf that I need to edit. It is installed on my computer. Please help!
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Sep 18, 2019
04:58 AM
I am editing a pdf and need to use Folio Bk BT. It is installed on my computer. Acrobat won't let me apply it to text. Please help!
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Jun 05, 2019
04:14 AM
That's what I would prefer to do. But, no, I don't have it.
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Jun 04, 2019
10:55 AM
I did. In fact, I selected all 3 lines.
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