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D
Digitweaks
Participant
November 18, 2017
Question

Prior app versions have been removed from Creative Cloud

  • November 18, 2017
  • 7 replies
  • 1893 views

It's unacceptable, I already can't install premiere anymore without the 2015.4 and if I cancel my subscription they add a cancellation fee of 75€. Adobe, you MUST provide the service we are paying for, if you can't release it for whatever legal reason, adapt it and find a solution for your loyal customers. I can't believe this is happening!

    This topic has been closed for replies.

    7 replies

    R Neil Haugen
    R Neil Haugen
    Legend
    August 22, 2022

    This is primarily a user-to-user forum, with volunteers like myself and others.

     

    I can understand your feelings on this, but to get them to "Adobe", you need to go to perhaps the Account Payment & Plan forum or the Creative Cloud Services  forum to get to staffers with such a concern.

     

    Best wishes ...

     

    Neil   

    Everyone's mileage always varies ...
      D
      DigitweaksAuthor
      Participant
      September 20, 2022

      I don't care, there's no answer from Adobe, they don't anything, if you don't like the comment, ignore it!

      R Neil Haugen
      R Neil Haugen
      Legend
      September 20, 2022

      Again, I sympathize entirely with you, but posting about it here doesn't do squat. No one from Adobe who has any say whatever will see your post here.

       

      Post on their UserVoice and probably in the Creative Cloud forum, which both get supervision from Adobe staffers who would be high enough to matter.

       

      Neil

      Everyone's mileage always varies ...
      T
      tellvisualstoriesdotcom
      Participant
      November 3, 2019

      This is not acceptable. I have paid for Adobe cc since its release in 2013 and expect them to be able to download older versions, specifically the speech to text version of adobe premiere 8.1

        Mike Sacci
        Mike Sacci
        Participant
        January 9, 2018

        This issue for me is we can only use 2015.3 of Premiere because Adobe broke the handing of 708 closed captioning when using mcc files.

        Also there are older version still available to download and you can even get CS6 which has dolby ac3 encoder and Encore.

        Like many other people it is not an issue of not moving forward, which I would gladly do, if Adobe would fix mcc import.


          M
          Macn101
          Participating Frequently
          January 8, 2018

          This is unacceptable! I am working on a feature film that has been in editing for almost a year now. We chose Premiere CC 2015 10.4 because it was the most stable version of the program at the time.

          We do not want to upgrade an entire 130 minute film with incredible amounts of offline keyframing, filters, speed ramps, etc. Absolutely under no circumstances should we have to update to an entirely new version of the Premiere, as it literally has to translate the entire sequence and there is no guarantee something will not be changed (I know I had a lot of issues doing an upgrade with a smaller project from 2015 to 2017.)

          Please fix this immediately!

            D
            Dave Merchant
            Legend
            January 8, 2018

            Provided you have not updated then just ignore the "new version available" prompts and carry on using CC2015. Adobe had not (yet) remotely disabled that version.

            If you need to "install" CC2015 on another computer then currently the only option is if you already have another computer running it - in which case you can do it the hard way by mirroring the operating system partition to the new PC and re-activating everything.

            V
            vma78615917
            Participant
            November 23, 2017

            to ADOBE:

            WHY YOU REMOVE THE DOWNLOAD? IT IS NONSENSE! WE ACTUALLY NEED OLDER VERSION FOR SOME ENTERPRISE CLIENTS!

            GIVE US BACK THE OLD VERSION DOWNLOAD!!

              ProDesignTools
              Community Expert
              ProDesignToolsCommunity Expert
              Community Expert
              November 23, 2017

              Incredibly, these versions are not even available to Enterprise clients anymore... They have also been completely expunged from the Creative Cloud Packager and all admin tools.

              D
              Dave Merchant
              Legend
              November 23, 2017

              If you can't build an installer package for those CC versions, then you can't build the uninstaller package either! Enterprise admins are going to have a splendid time.

              Seems Adobe has decided that everything they did prior to 2017 is to be whitewashed from history. You were mistaken in believing that you ever saw it. Look into the little red light.

                A
                AnthonyRawson
                Participant
                November 19, 2017

                This is intolerable. My office is standardised on After Effects 2015.3 to maintain compatibility, and now that Adobe has removed the direct download link for it I can only install the version prior or the version after onto my new PC ... why? There is no path backwards in After Effects, so this move leaves me completely incompatible with my team, or forces an unwanted upgrade to 2017 onto everyone else in our team.

                  K
                  Kib
                  Participating Frequently
                  November 18, 2017

                  Not acceptable.  I promote Creative Cloud benefits in classes espousing the backwards version compatibility.  I also have enterprise clients who still run CC2014 so I need to install that version for training purposes.  I would like at least  viable CC2014 and CC2015 versions reinstated too.

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