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thomas_croonen
Participant
March 6, 2010
Frage

can't save PDF from Internet Explorer embedded Adobe Reader

  • March 6, 2010
  • 14 Antworten
  • 75548 Ansichten

One of our clients use an application to digitally distribute and

approve incoming invoices.  The scanned invoices (PDF's) are

visualised in the webbased application by using the embedded Adober Reader 9.0 in Internet Explorer 8.0.

While there is no problem printing PDF's, on some pc's it is impossible to save a PDF.  When you click on the save icon, nothing happens.

This issue has been resolved on some pc's by reinstalling Adobe Reader, but not on others.

Does anyone know what causes this problem and how it can be resolved?

Thanks in advance!

Thomas

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    D
    dlowrey1
    Participating Frequently
    August 6, 2010

    I have the same issue.

    This problem seems to be popping up on a lot of sites.

    Adobe!  Hello, anyone home?

    Win7, Office 2007, Acrobat Reader 9.3.3

    Thanks in advance for a solution.

    dlowrey1

    I
    ipinc0718
    Participant
    October 19, 2010

    I discovered the same problem after getting a new computer running Win7 64bit, Office2010, Adobe 9.4.0 MUI...Microsoft store installed the latest Adobe Reader version.  I don't know what MUI is, stands for, etc... All I know, is until I got this new computer, I could open any pdf and do a 'save as'...and now I can't! Is there a solution here Adobe???

    A
    Anonymous
    October 20, 2010

    Adobe Reader MUI is Adobe's Multilingual User Interface version. This product is capable of installing any combination of supported languages.It is different from normal reader.I need to know few things before I can help you:

    1.Now,are you not able to save ANY pdf or only some specific pdf?

    2.Is the Save as option disabled?

    3.Are you able to  save pdf when you open them directly in Reader.Do one thing,open any pdf in Adobe Reader and just try to do "Save as" for it.Now close Reader and open same pdf in Internet explorer and try to save it from there.Please let me know the result.

    T
    Tradester
    Participant
    July 2, 2010

    I have Windows Explorer 8 and Vista Home Premium 64 bit on two pcs. I can save all downloaded pdf files on one, but can't save my bank statements and credit card statments on the other. I can save pdf files that aren't from protected sites. I have installed all updates to no avail.

    I can save my bank statements if I turn off the protected mode, but can't get in to my credit card accounts with the protected mode off.

    A
    Anonymous
    March 8, 2010

    Okay...

    I FINALLY managed to locate and download the OLDER version of Adobe Reader -  ver 8.0 -  and that WORKED!

    N
    N Klimchuk
    Participant
    June 30, 2010

    I have the same problem with latest Reader 9.3.3 and it happens inside IE8.

    For some reason I can save small reports but not more than couple pages.

    Downgrade is not an option for me

    A
    Anonymous
    March 8, 2010

    Thomas-

    I have the same problem...

    New computer  - Windows 7 Adobe Reader 9.3 the save buttoin does NOTHING!

    Old computer - Windows XP - Adobe Reader ver 8 - same online statements - no problem!

    I uninstalled Adobe 9 and re-installed the program - no change.  It will print fine but not save the file.

    Called Adobe customer service ... spent 16 minutes on hold wiating for a representative-

    Finally got a person - she was of NO HELP WHATSOEVER other than to direct me to this forum.

    -Elaine

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