Document could not be printed

I cannot believe that this thread lasted for 2 years without a solution:

Three options:

If you're using Windows 7 (and possibly a Canon printer) you need to open Adobe and select "Help" > then "Repair Adobe Reader Installation". Make sure you printers are connected when you carry out this process. Carry out this process each time your Adobe Reader updates.

This should fix your woes.

Alternatively, (does not work all the time) select "Help" > then click on "Check Updates" (if any).

As a last resort, right click on your Adobe shortcut > select "Properties" > then "Compatibility" and specify your Windows/Mac version. Go back to "Help" and check updates.

However, the first option should work if you're using Windows 7.

These pdfs must be corrupt files. Try downloading from a different source if possible.

In Adobe Reader 9 there is an option in the Help menu called "Repair Adobe Reader installation".

I had the same issue and this fixed it.

I had the exact same issue printing an Adobe PDF Form we had created using Acrobat X.  However it was only for this form, other PDF printed fine.

Symptom when trying to print this PDF:

"The document could not be printed."

and then

"There were no pages selected to print."

Resolution:  As I said this is our own software and we created the PDF with Acrobat X. The developer was asked to make an ammendment to an existing PDF Form. He copied and pasted from Word on to the document.  Apparently this also copied some hidden characters with it,  the PDF looked fine in Reader and looked fine in his version of Acrobat X.  However when I opened the PDF in my copy of Acrobat, there were obvious "gobbledy gook" characters (techincal term there)  I had him delete the two blocks or text he had altered, copy the text from word to notepad and then paste the block of text into the PDF.  Now it generates fine.

I know this doesn't directly help any of you who are using software that is using Adobe PDFs, however if you don't get the above symptoms on ALL pdf's, only on some, then the issue lies with the 3rd Party Software company.  You could possibly point them to the above resolutoin that worked for my company.

Thanks,

Tim Cunningham

Adobe Community Champion

I was having this problem. I downloaded a freeware pdf unlocker and used it and resolved my issue. http://dailyfreeware.net/2007/05/15/freeware-pdf-unlocker-v104-2/

Well, this is not getting any easier. Adobe responded:

Thank you for contacting Adobe Technical Support. My Name is Amit. This is in  regards to your query posted on the Adobe web support portal regarding an issue  with Adobe Acrobat.

We regret to inform you that we would be unable to  suppoer your request as ArcGIS mapping software is not in the list of our  supported softwares. I would request you to please contact ArcGIS about the  problem <(>&<)> they might hwlp you.

We regret the  inconvenience caused.

I don't think they really regret the inconvenience. They didn't even investigate to determine if the file I sent them was caused by a problem with the ArcGIS PDF engine or with Acrobat.

But I did make some progress in another workaround and some clues, though not sure how many people it might help.

ArcGIS offers the option to Export to PDF and then converts the map layers to a PDF layered document. When I tell it to export multiple pages to a single file, I get the error on print discussed here. However, if I choose to print each page as a single file, I do not get the print error in Acrobat 10 nor do I get it when I highlight all the individual PDF files and choose "combine into one file" -- the newly combined file also prints fine.

And, when I choose the same map set in ArcGIS and instead of using the Export function choose FILE ==> PRINT ==> PDF (instead of a printer), it again will print fine on opening in Acrobat Pro 10.

When you open Properties in each set and look at Advanced: PDF Producer, you get different producers for each. I don't know what this means, but it seems to be relevant. The maps that don't print show the PDF Producer as Adobe PDF Library 9.0 -- this is apparently the engine within ArcGIS.

When, within ArcGIS, I choose Print to individual files (which is ultimately error free and prints) there is nothing shown in the PDF Producer space.

When, within ArcGIS, I choos Print ==> Adobe PDF (which is also error free and prints) it shows as Acrobat Distiller 10.0.0 (windows).

So I guess it would be useful for people having this problem to find out what the PDF Producer is and whether there's a relationship there.

Workarounds to try, then, are to print to PDF from the original software creating the PDF and see if that helps. Probably not too many programs have a specific Export to PDF such as ArcGIS does, but if so, export as individual files then recombine them as a single document.

I was able to contact a programmer at ESRI (makers of ArcGIS) and she's going to explore the problem from their side further.

George

Nullifidian,First check the printer and then try ,otherwise you can either copy to a new file and try it or else you could have install latest version of adobe reader and try it.Still,if the problem rise,you can contact a Adobe professional,for a solution.

Hi all,

I too am having the same problem - on only one computer in my office of 20 or so computers.

When I attempt to print a document, I get the now infamous error "Document could not be printed" error in reader. Can still print from any other program, but need to use Adobe Reader. I tried it on both versions 9 and now Adobe Reader X, with the same results.

I am running XP Pro completely updated. I have attempted the following:

1.) In the print option, click "advanced" then select to print as image. Still can't print

2.) Save the document onto the computer, open and tried to print. Doesn't work.

3.) Uninstall completely everything with Adobe on it, and reinstalled. Still no go.

The computer prints through another PC that has the printer shared. This setup is the same throughout my office, with no problems for other computers.

Any help would be much appreciated, and I will update if I find anything out.

Thanks,

Richard

We had the same problem here ("The Document could not be printed" and "No pages selected to print").

I could replicate the problem only when printing to the network printer.  Printing to my local printer worked fine, which pointed to an issue communicating with the print driver.

Our solution (or workaround) is to use a different print driver.  This is a solution we've used for a variety of printing issues over the years.  We had the same issue with Toshiba printers before, and now with Xerox printers:  Simply add a second version of the printer out there, share it with a name like Generic_Driver or something.  This will point to the same physical network printer, but instead of using the default Postscript driver, go into the printer properties and change the driver to a generic driver like the HP LaserJet 4.  At least in our case, many if not most PDFs print just fine using the default print driver, but it's a heck of a lot easier to troubleshoot printing problems if you've got an alternate print driver ready to go.  The problem will very often come down to an incompatibility between the software and the PS driver.

I removed Adobe and while reading through the posts downloaded and then reinstalled the latest reader, Adobe Reader X (http://get.adobe.com/reader/).

I am using Windows 7. It is working fine now.