Drop Down menus suddelny got huge

Forum|Forum|5 years ago
February 14, 2021
2 replies
1370 views

I'm working with a fillable pdf that includes drop-down menus. For over a year everything worked perfectly but the drop-down menus suddenly got really huge yesterday. Also, the automatic font size feature stopped working. It looks like a completely different UI. I tried reinstalling Acrobat Reader DC but the problem persisted. I'm not sure what caused this and I'm at a complete loss at what to do now. Does anybody know what could have caused this and how to fix it?

This is how the menus look (I don't have a screenshot of how it's supposed to look, unfortunately)

Windows

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Bhavna Negi

Adobe Employee

@Gray Skyler Micah5E64

Thank you for sharing the PDF file with us.

However, we were not able to reproduce the issue at our end with version #21.001.20135.421056. The dropdown shows a scroll bar and the font family and size are displayed correctly too.

We request you to restart the reader application and re-open the PDF file, and confirm if the issue persists.

Also, please share a video of the steps/issue with us.

-Bhavna

G

Gray Skyler Micah5E64Author

Participant

Thank you!
I tried restarting the reader application and re-opening the file but unfortunately, the issue still persists.
I have screen captured the steps and have attached the video to my reply.

Test.zip