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Participant
March 8, 2024
Question

fill in the form and immediately crashed

  • March 8, 2024
  • 1 reply
  • 627 views

使用 Adobe Acrobat “準備表格” 製作了pdf,其他用戶使用Adobe Reader打開並填表格立即閃退

I used Adobe Acrobat "Prepare Form" to create a pdf, but other users used Adobe Reader to open and fill in the form and immediately crashed.

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1 reply

Amal.
Community Manager
Community Manager
March 21, 2024

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

Acrobat Reader is a freeware application with limited functions it is used to read, sign and annotate the PDF files. For more information please check the help page https://adobe.ly/48ZjbAw

 

I have checked the PDF form that you have shared and its working fine at my end. Please update the application to the new version 24.01.20604 from the help menu > check for updates and reboot the computer once.

 

Let us know how it goes.

 

~Amal

Participant
March 25, 2024

It is already the latest version :2024.001.20615,
please try After opening the pdf and filling it in as quickly as possible, the software crashed immediately. Don’t wait a few seconds to fill out the form。