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April 5, 2017
Answered

Unable to save the PDF- Acrobat Reader

  • April 5, 2017
  • 1 reply
  • 1587 views

Recently i keep encountering this problem where i try to save a pdf and the save box does not load. it keeps staying gray, looking like it's loading, but nothing ever happens. how do i fix that?

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Bogdand11893244,

    The moment you select "Save" or "Save As" is it trying to save the document to the online storage or the next screen doesn't come up at all?

    Please confirm that and if possible do share the screenshot of the screen, when you click save.

    You may check some setting recommended in the related thread "save as" pop up box does not allow me to save the document.

    where quite similar issue has been addressed and resolved.

    Let us know if this is not what you are looking for.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    April 5, 2017

    Hi Bogdand11893244,

    The moment you select "Save" or "Save As" is it trying to save the document to the online storage or the next screen doesn't come up at all?

    Please confirm that and if possible do share the screenshot of the screen, when you click save.

    You may check some setting recommended in the related thread "save as" pop up box does not allow me to save the document.

    where quite similar issue has been addressed and resolved.

    Let us know if this is not what you are looking for.

    Regards,

    Akanchha

    April 5, 2017