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Diana38930177chf0
Participant
August 1, 2024
Question

Accidental Purchase of 2 Adobe Apps

  • August 1, 2024
  • 1 reply
  • 180 views

I somehow signed up for 2 subscriptions for a total of $16.98. I dont need this and I want a refund bc i dont know how i paid.

 

 

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
August 1, 2024

Hi @Diana38930177chf0 

 

I hope you're doing well. Thank you for reaching out to us.

 

Your inquiry about a refund, depends on when you cancel and the type of subscription you've purchased. Since you've mentioned purchasing the subscription twice, please refer to the refund process detailed in this help article.  It provides the necessary steps to cancel the purchase and the refund.

 

If you encounter any issues or need further assistance, please don't hesitate to contact us.

 

~Amal

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