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Participant
April 12, 2023
Question

Adobe cheating public of money

  • April 12, 2023
  • 1 reply
  • 489 views

I bought 7 days free trial on my iOS device from app store.. During the payment adobe was supposed to deducted a refundable amount of Rs 5 for subscription However they deducted the entire monthly amount on autopay instead of 7 days free trial selection also

This is pure cheating of your customers..I want my refund

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1 reply

S_S
Community Manager
Community Manager
April 17, 2023

Hi @Jaipreet29368439s4so.

 

Hope you are doing well. Sorry for your experience with the Acrobat Reader Mobile subscription.

 

The  7-day free trial is only available when you opt-in for a yearly subscription, not a monthly one.

 

You might want to click here to know more: Want to cancel your subscription? Check if you are

 

Hope this clarifies your question.

 

-Souvik