Skip to main content
M
Meaux23494187ybxu
Participant
March 8, 2022
Question

Can’t get my Adobe to initialize

  • March 8, 2022
  • 1 reply
  • 315 views

I'm getting this message adobeaissessionclamestatuserrordo-main error 8. Can you help me my subscription is current till aug.1/2022 and it will not register my subscription 

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
March 9, 2022

Hi @Meaux23494187ybxu 

 

Sorry for the delayed response, It could happen because of signing in with a wrong email when you purchased the Premium iOS subscription with a different ID and signed in into Reader mobile with a different one.

Here is a discussion link on a similar issue. Please check the steps tried by the user and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/premium-features-for-acrobat-on-ipa...

 

Thanks,

Harsh

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices