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marconiza_9218
Participant
October 5, 2025
Answered

Cancelamento

  • October 5, 2025
  • 1 reply
  • 121 views

Quero cancelar 95 reais que está cobrando no meu cartão de crédito. 

    Correct answer Amal.

    Hi there 

     

    ++ Adding to the discussion 

     

    To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4nXS6pk 

     

    ~Amal

    1 reply

    creative explorer
    Community Expert
    creative explorerCommunity Expert
    Community Expert
    October 6, 2025

    @marconiza_9218 aaahhh, this looks like you bought this on your mobile device. Unfortunately, when you buy an Adobe app through a mobile device (like via the App Store or Google Play), the billing and subscription are handled directly by Apple or Google. Adobe doesn’t have access to those payment systems or account details. 


    https://community.adobe.com/t5/acrobat-reader-mobile-discussions/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions/td-p/15427692

     

    m
    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    October 6, 2025

    Hi there 

     

    ++ Adding to the discussion 

     

    To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4nXS6pk 

     

    ~Amal

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