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Participant
Oct 5, 2025 7:57 PM UTC
Answered

Cancelamento

Quero cancelar 95 reais que está cobrando no meu cartão de crédito. 

Amal.
Amal.Correct answer
Legend
Oct 6, 2025 6:10 AM UTC

Hi there 

 

++ Adding to the discussion 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4nXS6pk 

 

~Amal

2 replies

justlearn
Community Expert
Community Expert
Oct 6, 2025 1:45 AM UTC

@marconiza_9218 aaahhh, this looks like you bought this on your mobile device. Unfortunately, when you buy an Adobe app through a mobile device (like via the App Store or Google Play), the billing and subscription are handled directly by Apple or Google. Adobe doesn’t have access to those payment systems or account details. 


https://community.adobe.com/t5/acrobat-reader-mobile-discussions/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions/td-p/15427692

 

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Amal.
Amal.Correct answer
Legend
Oct 6, 2025 6:10 AM UTC

Hi there 

 

++ Adding to the discussion 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4nXS6pk 

 

~Amal

Translate