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How to cancel Acrobat Mobile or Scan premium subscriptions

Adobe Employee ,
Jul 24, 2025 Jul 24, 2025
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We truly appreciate the time you've spent with Acrobat Mobile or Scan. While we’re sad to see you go, our priority is to make cancellation simple, transparent, and respectful of your time.

Before you proceed, here’s what you need to know about refunds:

  • If you cancel within 14 days of your original purchase, you’ll get a full refund.
  • If you cancel after 14 days, your subscription will remain active until the end of the current billing period, but no refund will be given. For full details, please review our Subscription Terms & Cancellation Policy.

 

Here’s how to cancel based on your subscription type:

  • On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
  • On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

  • On Desktop (Acrobat Pro): You can cancel anytime through your Adobe Account by following the steps in this guide. Wondering about your account, payment, or plan? Ask away right here, our amazing community is always around to help!


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