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Participant
March 28, 2023
Question

Cancelamento de assinatura

  • March 28, 2023
  • 1 reply
  • 417 views

Quero cancelar a assinatura. Porém não consigo. E está sendo cobrado pelo cartão. Caso não cancelem e me envie o conprovante de cancelamento irei tomar medidas cabíveis.

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1 reply

S_S
Community Manager
Community Manager
March 29, 2023

Hello,

 

Hope this message finds you well.

 

I am sorry about your experience with the Acrobat Reader Mobile subscription.

 

To provide some assistance, we have compiled some informative posts below that outline the steps to cancel your subscription, depending on the platform you are using.

 

Please refer to this post for Android users: " Want to cancel your subscription? Check if you are."

For iOS users, please refer to this post: "Want to cancel your subscription? Check if you are."

 

We understand the frustration that you may have experienced, and we want to assure you that we value your feedback and strive to provide the best possible customer experience. If you have any further questions or concerns, please do not hesitate to contact us.

 

Thank you for your understanding.

 

Best regards,

Souvik