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Participant
October 19, 2025
Question

Cobro por cancelar suscripción

  • October 19, 2025
  • 1 reply
  • 77 views

Yo ya había cancelado mi prueba gratis de Adobe e igual me cobró el día de hoy 19/10. Inmediatamente cancelé el día de hoy todo plan con Adobe, y me salió esto, con lo cual entiendo que ¿me van a devolver el dinero verdad?

Cancellation details include:

Affected plan

Subscription

Annual plan, paid monthly

S/ 80.65/mo

 

Prorated refund

S/ 80.65

(incl. tax)

 

TOTAL REFUND

S/ 80.65

 

You'll receive a refund of S/ 80.65.

This refund is for the paid period remaining in your Acrobat Pro subscription, which you'll receive within 5 business days.

 

Plan date

Access to your plan will end immediately.

 

Apps

You will no longer have access to your applications, nor most of the services included in your paid plan.

 

Storage

Your cloud storage will be reduced to 5GB. If it remains over this limit, you have 90 days to reduce your online usage or you could lose access to some or all of your files saved on the Creative Cloud servers. Learn more about cloud storage

 

Files

If you saved your work on your computer, you continue to have access to those files on your device.

 

1 reply

creative explorer
Community Expert
Community Expert
October 20, 2025
Participant
October 20, 2025

Pero se me devolverá el dinero, si o no?

creative explorer
Community Expert
Community Expert
October 21, 2025

@Marian Ariadne_Montal8220 not with Adobe. Is that from Google or Apple? It says Refund of 

Prorated refund

S/ 80.65

(incl. tax)

m