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petr_6840
Participant
July 18, 2025
Answered

Czk

  • July 18, 2025
  • 1 reply
  • 130 views

zrušení členství a vrácení peněz

Nevím, kam vám můžu zavolat nebo napsat, takže i když mi to není úplně příjemné, posílám sem citlivé údaje a doufám, že se na to někdo z vaší strany konečně podívá. Snažím se vás kontaktovat, ale nikde nemůžu najít přímý kontakt, a to je vážně problém. Očekávám, že se mi někdo ozve co nejdřív.

    Correct answer Amal.

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    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    July 18, 2025

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have purchased the Acrobat Premium application via Apple/iTunes. We do not have full access to manage this account. For cancellation and refund please contact Apple support.

     

    For more information please check the help article https://community.adobe.com/t5/acrobat-reader-mobile-discussions/want-to-cancel-your-subscription-check-if-you-are-eligible-for-a-refund-ios/td-p/13525703 

     

     

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