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petr_6840
Participant
Jul 18, 2025 8:20 AM UTC
Answered

Czk

zrušení členství a vrácení peněz

Nevím, kam vám můžu zavolat nebo napsat, takže i když mi to není úplně příjemné, posílám sem citlivé údaje a doufám, že se na to někdo z vaší strany konečně podívá. Snažím se vás kontaktovat, ale nikde nemůžu najít přímý kontakt, a to je vážně problém. Očekávám, že se mi někdo ozve co nejdřív.

    Amal.
    Amal.Correct answer
    Legend
    Jul 18, 2025 9:10 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

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    1 reply

    Amal.
    Amal.Correct answer
    Legend
    Jul 18, 2025 9:10 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have purchased the Acrobat Premium application via Apple/iTunes. We do not have full access to manage this account. For cancellation and refund please contact Apple support.

     

    For more information please check the help article https://community.adobe.com/t5/acrobat-reader-mobile-discussions/want-to-cancel-your-subscription-check-if-you-are-eligible-for-a-refund-ios/td-p/13525703 

     

     

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