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BACB25895808ikw3
Participant
February 5, 2025
Question

iPad opening protected documents -shows Read-Only and can't be edited.

  • February 5, 2025
  • 1 reply
  • 727 views

After having a look on this forum, I see many old (1+ years ago) posts suggesting there is a limitation of editing protected documents on the Acrobat Reader Mobile app, even with a pro license and the doucment being editable on the desktop app. 

 

Is this still the case?

 

Thanks

 

See posts nelow and screenshots attached:

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/ipad-keeps-saying-read-only/m-p/12656088
https://community.adobe.com/t5/acrobat-reader-mobile-discussions/how-to-edit-documents-with-read-only-on-iphone/td-p/12897086

 

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
February 10, 2025

Hi there,

Hope you're doing well, and thank you for reaching out.

The app is working as expected in this situation. If a PDF file has a permission password set by the owner, it means they have restricted editing. This restriction applies to both mobile devices and the desktop app. To edit the file, the user must obtain the permission password from the PDF owner. Without this password, editing is not possible.

 

Additional source: For future reference and self-help you may also check the  help page https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Hope this information will help.

B
BACB25895808ikw3Author
Participant
February 10, 2025

Thanks for your response.

 

Sorry about my wording, not only do I mean editing, but also 'Comment markup and annotate' - this is blocked on the mobile app, but not the desktop app. 

 

Is this a limitation?

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 21, 2025

Hi there

 

We are sorry to hear that and for the late reply.

 

This shouldn't be the case, as the 'Comment markup and annotate' is possible via the Acrobat Reader Mobile app.

 

Is this an issue with a specific PDF file? If yes, please try with a different PDF file and check. If the issue still continues, please share a small video recording of the steps you are taking and the issue as it occurs for more clarity. Also, share the sample PDF file so we can check it our end.

 

Please try updating the Acrobat Reader mobile app to the latest version from the App/Play Store and rebooting the device once.

 

To learn more about modifying the PDFs on Mobile, please check the help page https://adobe.ly/44M1shF

 

 

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