Refund of amount debited

@social_calmness9623 I hate to say it, but because you bought Acrobat Reader on your mobile device, it isn't likely Adobe who is charging you, its means the transaction was handled by the platform's native store, not Adobe directly. You are essentially making an "In-App Purchase." The payment method on file is charged by either Apple, or Google, who then remit a portion of the payment to Adobe. 

I get you may be frustrated, because the payment was processed through as Apple, or Google, Adobe, in this context, does not have the ability to access your accounts, billings, or even initiate or process a refund back to your credit card or account balance. It's coming January 2026, so, you are within the 14 days—as per webpage: If you cancel within 14 days of your original purchase, you’ll get a full refund. For full details, please review our Subscription Terms & Cancellation Policy. https://community.adobe.com/t5/acrobat-reader-mobile-discussions/how-to-cancel-acrobat-mobile-or-sca...

To cancel a Reader Mobile subscription, you must cancel through the app store where you subscribed—it will depend on the mobile device, Google Play for Android, Apple App Store for iPhones/iPads:

• On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
• On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

You can also us Twitter/X to maybe speed the process up:

• Google / Android: @GooglePlay or @Google
• Apple: @AppleSupport