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Jyothi389716007m0s
Participant
August 3, 2024
Question

Refund related issue

  • August 3, 2024
  • 1 reply
  • 193 views

I tried the free subscription for 7 days but decided to cancel the subscription after one but i got charged for a full month when it was clearly mentioned that we can cancel anytime before renewal date. 

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
August 6, 2024

Hi @Jyothi389716007m0s 

 

Hope you are doing well and thanks for reaching out.

 

A refund depends on when you cancel and the type of subscription you purchased. To know more about the process and the eligibility, please check the help page https://community.adobe.com/t5/acrobat-reader-mobile-discussions/want-to-cancel-your-subscription-check-if-you-are-eligible-for-a-refund-ios/td-p/13525703

 

Hope this information will help

 

~Amal

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