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구독 취소 해달라했더니 결제 2번이나 하셨어요

Forum|Forum|4 months ago
October 6, 2025
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한국 시간 기준 7시 30분 쯤 어도비 플랜이 결제되어 플랜을 취소 했습니다.

이 부분을 환불 해달라고 문의를 진행했습니다만 환불은 커녕 한국 시간 11시 30분 쯤 또 한 번 결제를 하셔서 제 돈이 2배로 나갔습니다 빨리 두 결제 진행을 취소하고 환불 진행해주세요

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creative explorer

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@?_?6223 Curious why did you pay for the plan then quickly canceled it? If you knew that you weren't planning to use it, why would you go through the payment. Anyways, did you buy your Adobe subcription on your mobile? If you purchased elsewhere, contact Google Play or Apple App store directly....that third-party manages the billing, cancellation, and refund requests, not Adobe directly.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions/td-p/15427692

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