구독 취소 환불 요청

@Soothing_Butterfly1960 I hate to be the bearer of bad news here, but because you likely bought Acrobat Reader on your mobile device, it isn't likely Adobe who is charging you, its almost likely means the transaction was handled by the platform's native store, not Adobe directly. You are essentially making an "In-App Purchase." The payment method on file is charged by either Apple, or Google, who then remit a portion of the payment to Adobe. 

I get you may be frustrated, because the payment was processed through as Apple, or Google, Adobe, in this context, does not have the ability to access your accounts, billings, or even initiate or process a refund back to your credit card or account balance. It's coming January 2026, so, you are essentially over the 14 days—as per webpage: If you cancel after 14 days, your subscription will remain active until the end of the current billing period, but no refund will be given. For full details, please review our Subscription Terms & Cancellation Policy. https://community.adobe.com/t5/acrobat-reader-mobile-discussions/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions/td-p/15427692?linkId=100000396467912

To cancel a Reader Mobile subscription, you must cancel through the app store where you subscribed—it will depend on the mobile device, Google Play for Android, Apple App Store for iPhones/iPads:

• On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
• On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

But, as per the webpage, you are well over the 14-day policy (too bad you didn't say anything way back in September). 

Good luck!