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Question

어제 자동 결제되자마자 바로 취소했습니다. 플랜을 연장할 생각도 없어서 결제 이후로 사용도 아예 안 했고요. 환불 처리 좀 도와주세요

creative explorer · Answer

@???__00 Why didn't you just canceled the payment before you got charged? Because this post is in the Acrobat Reader Mobile forum, this plan likely was purchasd through those third party such as Apple or Google. Adobe does NOT have access to those accounts or billings. And it is very unlikely Adobe can even investigate this

Here’s how to cancel based on your subscription type:

On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

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