Adobe Document Cloud - Disable

Question

We want no part of Adobe Document Cloud messing with our Outlook content. Worse, Adobe just slammed this terrible feature in with no warning, no permission, and no real administrative controls. We have been dealing with this on an ad-hoc basis but it is getting worse.

I actually see this as a treat to our business communications continuity and controls. We may have to abandon the product if we cant really get rid of it reliably and without having to hack every single user account on every single endpoint.

Is there a solution to be rid of this add-in? Surely since all licensing is managed in the cloud, they could provide administrative options for how deployments behave. if they chose to do so.

S_S · Answer

Hi @Steve248633694mgf,

Hope you are doing well. Sorry for the trouble, and the delayed response.

In case you are still looking for a solution, you can try disabling it through the registry or GPO.

Go to Start-> Registry Editor-> Location:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook

To completely disable the add-in set DWORD LoadBehavior to 1 in the following registry key

To prevent re-enabling PDFMaker and suppress the dialog/silently enable PDFMaker

For x64 Acrobat create Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVAlert\cCheckbox
For x86 Acrobat create Computer\HKEY_CURRENT_USER\Software\WOW6432Node\Adobe\Adobe Acrobat\DC\AVAlert\cCheckbox

After creating the above key, you will must create a

DWORD iAlwaysEnablePDFMAddin and set it to 2. This will ensure no dialog is shown, and the addin will not be enabled.

Hope this helps.

-Souvik

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