Adobe "embed", use of APIs and getting attention from sales

Hi all -

We are a SaaS company (using Adobe ourselves, internally) with many enterprise customers using our product. We are attempting to switch to Adobe for document generation and signing, embedding these capabilities into our products that we can offer to our customers and their users.

We have tried, unsuccessfully, for about 2 weeks to get in contact with someone from sales who can help.

We've been told that there's a separate "embed team", and that the online form is the only way to contact them. We've been passed back and forth to different sales teams, but no one knows who to contact.

Am I missing something? I need to get my teams access to the document generation APIs and signing APIs to proceed with our product, but we're just stuck.

Any help is much appreciated.