Questions

Hello everyone I'm creating a flow with PowerAutomate and PDF service API to extract data automatically from PDF files. The problem is that I need to extract the first page only and not all the document (which contain 15 pages). The other problem I'm facing is that the output of PDF service API is a Excel file but I would like to compile the data in Excel online data base.  Thanks for your help 

Hi All - I am trying to understand if Captivate, either Classic or New can create a word document that has the images and the steps taken (mouse clicks) between each of the images. When I use the Export to word, all I get are columns of data (see below screenshot), but no images of the screen. The data is not particularly helpful either.  

We pushed an update to PDF Embed today. You can find the release notes here (https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/releasenotes/#june-27-2024), but to save you a click:   Bug fix Fixed issue regarding developer console error "Feature can't be enabled or disabled". Bug fix Fixed issue regarding developer console error "Edit dropin is not loaded". Bug fix Fixed PDF download allowed issue through PDF printing option even when download is disabled in Firefox browser. New PDF Embed API now supports PDF printing in Firefox browser.  

Hello! I am using "PDF Embed API" to preview PDFs on a web page, it works quite well but I am having problems to correctly display PDFs that have overprint.The question is, for the "PDF Embed API", is there any way to enable "Overprint preview" like in Acrobat DC or Illustrator?Thanks!

Hi all,I am currently having issues converting png files to pdf using the adobe connector in power automate. The error I recieve is INTERNAL_SERVER_ERROR.Is there any clue how I can fix this? I am quite sure I have parsed the file name and contents correctly as the flow works for other document types like excel, txt and docx.Thanks in advance!

I have filled out the following contact form many times but have not received a reply:https://developer.adobe.com/document-services/pricing/contact/sales/We need more than 500 document translations. Isn't there a pay-as-you-go solution?  

Hi Team, Is there any API avilable for run some of the kfp preflight to a PDF to fix some issue or is ther any commandline script avilable to performer the same. Also is there any API or script avilable to conver the PDF to 3A standard. I am using Adobe DC. Regards,Murali

Hello,I am using PDF Extract API to try and extract data from tables. It works well with standard tables but when it comes to complex tables, specifically nested tables, there is data loss.Has anyone experienced similar issues or could provide suggestions on how to improve extraction accuracy for nested tables? Thank you!

Hi, I was trying to extract the document attached to this question, when I try to extract it with Adobe APIs I just get a collection of images, one for each page.I think this has to do with document parsing (probably parsed as a svg) and I don't know how to solve it! Can sombody help me?Thanks,Giovanni

This is a journal document for EU trademarks. The parsed results often show the results shown in the figure below.Is there any way to optimize it? 

Dear Team/Support,I hope you are doing well.We are currently developing a Document Management and Generation System that allows users to upload PDFs, Word documents, and images. As part of our solution, we require OCR functionality to extract text while preserving the original document’s formatting, including images, styles, page layouts, and structures.Could you please advise if you offer any API or service that can help us achieve this requirement? We are looking for a solution that ensures high accuracy in OCR while maintaining the document's integrity.Looking forward to your response.Best regards,Adnan Ali

I'm trying to use the combine pdf function but I always get this:{"error":{"code":"UNAUTHORIZED","message":"Not authorised to perform the operation."}}Before the final "operation/combinepdf " request I succesfully get an access token, get two urls with "assets" and upload the two files I need to combine.Also tried to get download uri with "/assets/{assetId}" and it works correctly.Anyone can help me?

Thank you for viewing this post.We have disabled the download and print buttons to prevent the users. { showDownloadPDF: false, showPrintPDF: false, } The problem is when the users `Ctrl+P` or `Cmd+P`,the following prompt will appear. This gives the user a direct access to download the document. Before this appear, around a month or so, the "Print" keyboard shortcut calls for the browser print. On which we could somehow prevent the content to be shown. Any clue could help. 🙂  

Hi everyone,I'm experiencing an issue with the Adobe PDF Embed API regarding the freehand drawing (shape annotation) stroke width. In our React application, we want the freehand drawing tool to render with a line thickness of 2pt instead of the default 3pt.According to the documentation, we should be able to set the stroke width by passing the strokeWidth property to the startAnnotationMode API, like this:annotationManager.startAnnotationMode("shape", {defaultColor: "#0a23f5",cursor: "crosshair",strokeWidth: 2, // Expected to set the line thickness to 2pt});We’ve tried several approaches:Direct Call After previewFile:Immediately after calling previewFile, we obtain the annotation manager and call startAnnotationMode with strokeWidth: 2. However, the freehand drawing still uses a 3pt stroke.Monkey-Patching/Overriding:We attempted to override the startAnnotationMode method (both on the AdobeDC.View prototype and on the annotation manager instance) to force the strokeWidth to 2, but it re

We are experiencing some outages with the APIs, out from 10 conversions from word to PDF 8 get converted successfully and 2 failed. We found a repetative error in the log: "Too Many Requests" (HTTP 429) : 09:57:20.520 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] INFO  c.a.p.o.internal.PDFServicesHelper:188 - Started submitting Document Merge Operation job 09:57:20.520 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] DEBUG c.a.p.o.internal.PDFServicesHelper:189 - Submitting Document Merge Operation job with request id 283b2ad4-6def-4164-b8d2-8af4836515ae 09:57:20.521 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] INFO  c.a.p.o.internal.PDFServicesHelper:204 - Finished submitting Document Merge Operation job 09:57:20.521 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] DEBUG c.a.p.o.i.a.ServicePrincipalAuthenticator:63 - Session Token is valid, won't be refreshed. 09:57:20.522 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] DEBUG c.a.p.o.internal.http.ApacheHttpUtil:47 - Creating Apache HTT

We used Adobe PDF Generation API on a few smaller projects and to be honest, the lack of documentation and support created significant challenges.  We are looking at a potential extremely large project for using PDF Generation API to create documents from Word templates.  Before I greenlight this project, I just want to get an understanding.  Is this a "real" product that Adobe is still actively developing and supporting?  Questions/issues that I reported way back in 2022 (about the same time the Word add-in was last updated BTW) have still yet to be addressed by the product team.  If this is just a hobby or PoC please let me know and we can investigate other options.  If this is a legitimate product, can we finally get some ACTUAL documentation on this?  Also, the fact that you still run into a "daily limit" of testing our Word Add-in generation is beyond ubsurd.  The reason I have to test EVERY SINGLE FIELD is because who knows if you need a `

Hi team,we are currently testing the Extract API and would like to know how we can display the data from the structuredData.json in the pdf again? The aim would be to embed the data in the PDF in such a way that it is displayed as in the DC Visualiser (Adobe PDF Visualizer For Extract API). We tried different ways via Python, but it didn't work. How do we get the data from the json into the pdf?

I am experiencing an import error in python from the pdfservices_sdk package.  I am a first time user of the Adobe developer tools I have gotten my developer credetials, installed pdsservices_sdk and confirmed successful install using pip show command. I tried searching this forum for an answer, but could not find one.  This is the first line of my python code: from adobe_pdf_services import PDFApi,  ExtractPDFParams,  ExtractElementType This isi the error message I'm getting:Error Message: ImportError: cannot import name 'PDFApi' from 'pdfservices_sdk' (unknown location) I'm suspecting that I must have missed somethign on setup of the environment.  I would appreciate any guidance on this.  Thanks, Ben

Can I create PDF in Adobe PDF Service API more than 50 pages in a document? If yes, what is mechnism to increase the 50 pages/ document limit? Thanks

Hi AllIs there a possability to disable the AI Assistant in the Adobe Reader plugin within Microsoft Teams?I want this for all users in our organization.Thanks!

Hi there, I am using the Merge PDFs connector to merge 2 PDF file save on SharePoing.Using Power Automate Clow Flow: 1) Manually trigger a flow2)Get file content using path3)Get file content using path4)Merge PDFs - this is where the flow does not work. Not sure why it is not processing this step 

We've reached out serveral times to customer support, need to increase our quota from 500 a month. Bottlenecking with customers. https://developer.adobe.com/document-services/apis/pdf-services/  

Hi all. I work on an application that applies annotations to PDF documents. After loading the PDF viewer we call the annotation manager API's addAnnotations method. The promise eventually errors out with the following error (see image below) "Error: std::bad_alloc,std::bad_alloc", and we can see that some of the annotations have not been added. Some important context is that we are attempted to add up to 500 different annotations to a given PDF. From my (admittedly basic) tests, the limit appears to be around 120 annotations before the error happens. I have attached an image of the browser's console. This is in Google Chrome.  Is there a known maximum number of annotations that is supported? I did not see a number mentioned in the docs.  I tried chaining the addAnnotation promises in batches of 100 at a time, but the error still occured. Very interested to hear if anyone has also had this same issue, or if any Adobe devs would like to take a look

I setup a Power Automate flow use "Create Serachable PDF using OCR" to make scanned documents searchable. It was working great during the free trial of the API. So, I setup a paid account so that we could continue to use the API after the trial ended. However, when the trial ended, the flow began to fail. The error says "Action 'Create_Searchable_PDF_using_OCR_2' failed"

Hi there, We are getting some users reporting app crashes when they start zooming in on PDFs on mobile. Im wondering if there is a rendering process which increases memory usage which could be disabled?Cheers