Questions

Today we released a major update to the .Net SDK (https://developer.adobe.com/document-services/docs/overview/pdf-services-api/gettingstarted/#net). This new SDK supports our REST APIs much better and more information may be found in the release notes: https://developer.adobe.com/document-services/docs/overview/releasenotes/#july-22-2024-net-sdk-400-major-release   At this point, all of our SDKs are 4.x and higher, supporting the REST APIs properly. We'll have a blog post talking about this more in a week or so.    Of course, you can continue to use the REST APIs if that's what you prefer. 

Hi,after extraction, we sometimes have elements like these, where there is a parent with Text (here "NO") and a child which contains a part of the text, with different font properties (here "2", which should be "N2O" if combined). My question is: How can one combine such an inline element at the right position in the text-flow?In the docs (Extract API | How Tos | PDF Extract API | Adobe PDF Services) I see:Text: Text for the element in UTF-8 format, only reported for text elements. When inline elements are reported separately from parent block element, then this value has references to those inline elements.How can I see such a reference to the inline element? Or is this meant differently?  ... { "Bounds": [ 211.8, 333.0, 222.9, 398.5 ], "Font": { "alt_family_name": "Times", "embedded": true, "encoding": "MacRomanEncoding", "family_name": "Time

HelloAny body knows how to contact pay as you go AWS subscription support. Tried lot of ways but no luck.Thanks in advance.

WE currently get this exception back from the pdf services api: adobe.pdfservices.operation.exception.exceptions.SdkException: description =Exception in fetching access token, requestTrackingId=(<class 'adobe.pdfservices.operation.internal.exceptions.OperationException'>, OperationException(), <traceback object at 0x71b988899400>)Is there some issue on Adobe's end?

Hi Team,Getting the following error while testing the pdf embed api in the demo page also facing similar errorcan anyone guide what is the issue or am i missing anything hereSample link: https://acrobatservices.adobe.com/view-sdk-demo/index.html#/view/FULL_WINDOW/Bodea%20Brochure.pdfScreenshot:Error Console:i think adobe API service is down getting badgateway error

I'm trying to open a Google doc via Document Cloud GSuite integration, and anytime I choose the file to open in Google Drive, Document Cloud starts to open, but keeps spinning and never actually opens the document. I've deleted and re-installed the integration as well as the Chrome plugin several times with no luck.Any ideas?

I would like to know if the pdf api service free trial has some kind of expiration or additional pricing after a couple of weeks of months of usage. Or is it really there's no expiration, but only limited service.

Describe the bugWhile Enabling auto save feature in pdf embedded api first comment is saving properly and after the first save the auto save not working properly throwing we are unable to post commentTo ReproduceSteps to reproduce the behavior:Go to PDF sample Enable Ato savePost your comment wait for the pdf for auto savePost another comment after auto save you will get error popupSee errorExpected behaviorAuto save must be working properly multiple save need to work properlyScreenshotsIf applicable, add screenshots to help explain your problem.   OS: Windows 11Browser ChromeVersion Version 126.0.6478.127

Hello,I have noticed a strange behavior using Adobe PDF services API. Seems like a bug to me.I am using Microsoft Power automate with Adobe API in order to process PDF documents in Hebrew.Using Adobe PDF services API – 'Create Searchable PDF using OCR' works fine in Hebrew.If I manually copy the Hebrew text from the output searchable PDF document, it pastes correctly into a Word document (in Hebrew).However, if I use the – 'Convert PDF to Word' API on the searchable PDF document, the Word documents receives corrupted text (Gibberish).It is important to note that if I use the 'Convert PDF to Word' API on a PDF document that was NOT originally produced through the 'Create Searchable PDF using OCR', it does works fine in Hebrew.I will appreciate if someone could point me in the right direction solving this issue.

Hey folks! I am using pdf-services version 3.4.0 in my Java code.Suddenly all the JSON data has stopped getting rendered.I am using the CreatePDFOperation class for generating PDF from an HTML template.

Hi ,I am getting the write operation timed out error while uploading pdf for extraction. PDF Size 25mb  

when trying to click on the expand button in a sized container it doesn't open the pdf in full screen it only happens in IOS mobiles. is there something that should be configurable? site for test: https://nivina3.wixsite.com/my-site-234

greetings Commmunity, i discovered that i cannot print anymore in firefox. Not even in the Demo. is there any fix or is there anyone working on it ? Because this is a huge let down. 

Hello,I am extracting text and tables from a pdf using python. When it comes to text exctraction, is there a way to extract just text from the document without text contained in tables.

I am using pdf-services version 3.4.0 in my Java code.Suddenly all the JSON data that had been set dynamically stopped getting rendered.FileRef result = htmlToPDFOperation.execute(executionContext);

I want extract the content from a pdf (purchase invoices which is image based pdf) and get json response,as per the documentation i tried this code  but i got this error or log message,what is this issue related to configuration? Here is the complete code (Node sdk)import { ServicePrincipalCredentials, PDFServices, MimeType, ExtractPDFParams, ExtractElementType, ExtractPDFJob, ExtractPDFResult, } from "@adobe/pdfservices-node-sdk"; import * as fs from "fs"; import AdmZip from "adm-zip"; import dotenv from "dotenv"; dotenv.config(); // console.log(process.env.PDF_SERVICES_CLIENT_SECRET); class AdobeExtractAPI { async extractTextFromPDF() { try { // Initial setup, create credentials instance const credentials = new ServicePrincipalCredentials({ clientId: process.env.PDF_SERVICES_CLIENT_ID, clientSecret: process.env.PDF_SERVICES_CLIENT_SECRET, }); // Creates a PDF Services instance const pdfServices = new PDFS

Dear All, I am creating a simple single page mobile app built using SAP MDK which creates a PDF document from .docx template using merge API. However, after recieing the bearer token when I make my call to  https://pdf-services-ue1.adobe.io/assets, I get :"response": {                    "status": 401,                    "statusText": "UNAUTHORIZED",  "text": "{ \"error\": { \"code\": \"Unauthorized\", \"message\": \"Oauth token is not valid\", \"details\": { \"error_code\": \"401013\" } } }\n".My Code: I have obtained the bearer token following: https://developer.adobe.com/developer-console/docs/guides/authentication/ServerToServerAuthentication/implementation/#generating-access-tokens-programmatically But still I get the unauthorized error. Note: The same credentials /token work from Postman and some other Low code no code tools like SA

Hello,We are trying to use Adobe Embed API to allow our clients to fillout PDFs.  We are able to fillout some PDFs, but not Government PDFs (W-2, W-4, I-9, etc.). The Government PDFs are displayable, just not fillable. If we open the Government PDFs in a browser or Adobe Acrobar Reader, then we are able to fill them out. Can Adobe Embed API be used for filling out Government PDFs? Is there something else that we need to do to enable filling them out? Thank you,-Ken B. 

I am facing an issue while using the free trial API of Adobe to extract table data from PDFs in Python. When Adobe extracts the table data and returns XLSX files for each table, it often misses table values or incorrectly places values in the wrong columns. For example, if a table has two columns, Date and Price, Adobe sometimes replaces some Date values with Price values, and vice versa. However, when I test the same PDF on the Adobe frontend, the results are much more accurate. Why does this issue occur when using the Adobe API? I need guidance and help

We are using PDF embed API on the AEM webpages to open PDF documents for the end users. What we have identified is that, with certain PDF documents the 'Load PDF' analytics event is logged 2 times, which is skewing our analytics data. Below is the log trail as captured by the dataslyer browser extension.Can someone explain why this is happening and how it can be fixed as well ?

Hello, Iam a bit new to adobe. Iam working on a project to read out text/table information from pdf, extract it via python-SDK and use the extracted information to create new data sets in an external system.PDFs are created via web forms from adobe. I want to retrieve these documents using the v6 sign api.Currently Iam working with local pdf files. I have tried out plenty of standard-functions, however they all seem to have the same problem. I don't get consistent identifier for objects/paths, if some of the optional form-content won't be filled. Example:We are asking for customer names in the formular. If one of the optional check boxes aren't ticked I do receive different object-IDs. Also the provided path-information is differentiating.Additionally I expected just to have a NULL-value or something else if an optional content is not provided. However, It won't get listed at all. Is there a function that avoids this behavior? RegardsPatrick 

Just got here and I see many many posts from people (I'm one of them now0 trying to get licensing and sales is nowhere to be found.  No phone number, just a contact form that gets sent into the ether.  Not even a confirmation email stating that we received your request and will get back to you shortly.  Nothing.  It's discusting.  Msybe I can find a solution that will work for me from a company that actually cares about it's potential customers.  Adobe is a joke.

Issue Summary : We are using Adobe PDF API Service Calls but running into trouble with a particular PDF file from a public  content providers.The issue is we are not able to find a series of table in the export seen the PDF, we suspect some PDF formatting the be the cause of the issue.Question to Adobe Support Is there a way to log and compare errors on a locally exported Excel using Adobe Acrobat Pro desktop app against the result form the Acrobat Services API on the server to see if we determine what went wrong? --Bart

Hello everyone,I am currently working on a project where I need to extract structured data from PDF documents using the Adobe PDF Extract API. While most of the data is extracted correctly, I am facing an issue with some headings not being recognized as headings by the API.Example of the Issue:In the JSON output, certain headings are not recognized correctly. For instance: {"Path": "//Document/P[113]","Text": "1.4 Context of the Plan","Font": {"weight": 700},"TextSize": 13.5},{"Path": "//Document/H2","Text": "1.2 Transmission-Development-Plan 2023","Font": {"weight": 700},"TextSize": 13.5} In the above example, the first entry with Path: "//Document/P[113]" is a heading ("1.4 Context of the Plan") but is not recognized as such (please see attached image as well). However, the second entry with Path: "//Document/H2" is recognized correctly as a heading. I have a couple of questions regarding this issue: Has anyone else encountered similar issues with the Adobe PDF Ex

Hi All, I'm using adobe pdfservices-node sdk package to convert HTML with inline CSS to PDF, but suddenly since yesterday below issues started appearing and note that we haven't made any changes to the HTML templates for past 5 days.Issues we are seeing:1. page-break-inside and page-break-before are not working2. Named anchors are landing in wrong location when clicked in the generated PDF. When validating the anchors in the HTML, it is working fine but when converted to PDF it's going to wrong location. Please help us resolve this issue and note that the same template of HTML what we have was working fine without the above issues till yesterday morning. Thanks