Questions

Hi, Is there any way, any upgrade plan that we can use zoom-in and zoom-out options in Adobe Embed API.  Because it is wierd. Kind regards,Gokhun

I have a simple PDF file that has basic words on the corners, 4 per corner, 2 pages. Total results should be 8, but I am getting only 5 elements when examining the output JSON file. How is this API missing such a simple test case?If it can't extract information accurately from a basic example, how much confidence can I have for much larger more complex PDF's? Should have: top left, top right, bottom left, bottom right, top left 2, top right 2, bottom left 2, bottom right 2.  

Q:  How to increase the ocr scan page limit to 120 to 200 pages?Background:Refering to : https://developer.adobe.com/document-services/docs/apis/#tag/OCR/operation/pdfoperations.ocr 1.  Successfully ocr scan smaller documents2.  When the document is larger than approx 100 pages, the api regjects the request with a 400 error.The error:PAGE_LIMIT_EXCEEDED; details:The number of pages allowed in a document for conversion exceeded 

Hi Guys, I wonder if anyone would be able to help.I'm using the PDF Embed API on a shopify page to attempt to display a PDF which is on Google Drive.I've tried a few different ways to make it work - I think the main problem is that Google Drive doesn't supply a direct download link to files. I have almost got it working, I think - using the following string, appended with the document ID from Google Drive:"https://docs.google.com/uc?export=download&confirm=no_antivirus&id=DOCUMENT_ID_HERE"However the PDF doesn't load, and the console has the following error: No 'Access-Control-Allow-Origin' header is present on the requested resource. Has anyone successfully used a PDF stored on Google Drive as a source, and if so - could you let me have any tips/pointers? The documentation page mentions Google Drive as a possible source - so I'm sure it may be possible. Thank you!

Hi, I am working on converting PDF files into images thanks to the Adobe PDF Services API. As you may already know, the conversion consists of 6 consecutive requests : POST : Exchange JWT for Access token ;POST : Get upload pre-signed URI ;PUT : Upload asset to cloud provider ;POST : Create job (convert into image) ;GET : Fetch status ;GET : Download asset. All of the above API’s are working perfectly fine in Postman. But now that I have built the corresponding automation in SAP Cloud Factory, I’m getting the following error at step 5 (Fetch status) :The overall automation looks like this :After a couple of tests, I have reasons to believe the issue might come from step 3 (Upload asset), which I have built using the following code : I think the body is what is causing trouble, and even though it’s a pretty straightforward piece of code, there’s something my low level of coding stops me from doing correctly. Note that in Postman I upload the file using the binary opt

I'm investigating if I can use "Embed API" at my job and one of the requirements is related to whether or not the file being displayed is sent to an external api. Is it the case with "Embed API"?

Hi I received an email from Adobe today that I must upgrade to the latest PDF viewer within 10 days: "Hi Embed API user,We’re reaching out because you’re still using the legacy PDF viewer. Please note that this version will no longer be supported for the Embed API after Jan 31 2023, and you MUST transition over to the new modern PDF viewer within 10 days. Failure to do so will lead to interruption of service and loss of access.For more information, please refer to our documentation here.For any questions, you can reach us at the Document Services API community forum or contact customer support.Thanks,Adobe Document Services team" Somehow they seem to *know* whether I've upgraded or not. However - I did upgrade the site that uses this about a month ago. To upgrade I changed 'main.js' to 'viewer.js', ie:https://documentcloud.adobe.com/view-sdk/viewer.js This change based on the migration guide here:https://developer.adobe.com/document-services/docs/over

Hello, is there a way to remove all hyperlinks from a pdf document using one of the API services? Thanks and regards

Hi,I’m trying to use the ‘Adobe PDF services’ from within Microsoft Power Automate.I have produced a Flow using the example ‘Convert newly added files to text searchable PDF in SharePoint with OCR’. However, the step ‘Create Searchable PDF using OCR’ always fails with the error,Code:401 Message: "Not authorized to call this engine" As far as I can tell there is no error with the connector to Adobe PDF Services.I created the credentials via the 'Adobe PDF Services API Free Trail'.Has anyone got any suggestions?Thanks, David

Hi,I’m trying to use the ‘Adobe PDF services’ from within Microsoft Power Automate.I have produced a Flow using the example ‘Convert newly added files to text searchable PDF in SharePoint with OCR’. However, the step ‘Create Searchable PDF using OCR’ always fails with the error,Code:401 Message: "Not authorized to call this engine" As far as I can tell there is no error with the connector to Adobe PDF Services.Has anyone got any suggestions?Thanks,David

Hi, Greetings.We are using a c# SDK "Adobe.PDFServicesSDK", version 2.2.1, for conversion of PPTX or PPT file to PDF. We encountered an issue where for some set of documents, SDK responded with status code 500 when it tried to convert .pptx file to PDF.  Wanted to know the Root cause for this and any workaround available. Please find below details : Exception which we received : I have also attached a sample file with this post, which is having the mentioned issue. Additional Note:Also, willing to share a wierd behaviour where if we try to create a new pptx file from Microsoft powerpoint application and copy all the slides from original pptx or ppt file and paste it in this newly created pptx file and now if we try to upload this newly created pptx file (which have the copied slides from original files), it worked and converted the file into PDF !!. Not sure why the original file didn't converted in first place.  Expecting a positive and quick re

The showThumbnails variable only turns on the appearance of option button in the right hand side menu bar NOT the actual thumbnails pane. It woudl be helpful to be able to specify this as default.  This is simialr to this already raised issue:https://community.adobe.com/t5/acrobat-services-api-discussions/embed-api-expand-bookmarks-pane-by-default/m-p/13244766 We have also tried using the various save settings in Adobe Acrobat at the point of file creation, but these are ignored by the API. 1) Does anyone have a successful workaround for this ?2) Can it be delieverd as an enhancement? 2a) If so - whats the likley timeline... we are keen to migrate to the embed api in Q1 2023 for our client facing systems but we cant without this feature, which either means roll-our-own or move to another provider who supports this functionality. 

Hey.I tried out the PDF Services Extract API, it is a perfect fit for what we need. However, the documentation mentions that API usage is limited to 25 calls per minute.If implemented in production, we'd probably average thousands of calls per minute. Are higher use rates possible? And if so, how to apply for it?Thanks.

Hi, i'm trying to use Adobe PDF extract api using nodejs to extract pdf text. I'm getting this weird issue of timeout error. To fix this issue i tried passing in a ClientConfig object with larger timeout but the issue still persists. Sometimes it works and sometimes doesn't. I think the ClientConfig is not applied to the code because even if it set withConnectTimeout() and withReadTimeout() to a large number like 100000000 then still the code throws error after just 10 seconds.Here is the code - const clientConfig = PDFServicesSdk.ClientConfig.clientConfigBuilder().withConnectTimeout(100000000).withReadTimeout(100000000).build()const executionContext =PDFServicesSdk.ExecutionContext.create(credentials, clientConfig); Here is the error message - Unexpected Error, request could not be completed Error: connect ETIMEDOUT 44.198.154.229:443Exception encountered while executing operation Error: Unexpected error encountered while executing request Error: connect ETIMEDOUT 44.19

We're sending PDFs via a web app to the adobe API to be converted to word doc.  These are PDFs with sensitive data and cannot be written to disk.I was browsing through our web app logs today and STUNNED to see this: Can someone expand on this?  How can we turn this off?

Hello!I am trying to use the Adobe PDF Extract API on a certain PDF in order to extract its text. I cannot attach the pdf here for security reasons. I have tried with multiple other PDF files and it works fine. The error is pasted below: NFO:adobe.pdfservices.operation.pdfops.extract_pdf_operation:All validations successfully done. Beginning ExtractPDF operation executionERROR:root:Exception encountered while executing operationTraceback (most recent call last):File "\PDFServicesSDK-Python (Extract)Samples\adobe-dc-pdf-services-sdk-extract-python-samples\src\extractpdf\extract_txt_from_pdf.py", line 48, in <module>result: FileRef = extract_pdf_operation.execute(execution_context)File "C:\Python310\lib\site-packages\adobe\pdfservices\operation\pdfops\extract_pdf_operation.py", line 150, in executeraise seFile "C:\Python310\lib\site-packages\adobe\pdfservices\operation\pdfops\extract_pdf_operation.py", line 140, in executedownload_uri = ExtractPDFService.extract_pdf(execution_

embedMode: IN_LINE, defaultViewMode: FIT_WIDTH. There is a ::after tag that's set to be full screen and `display: block` that appears when #pages-view gets focus. This style blocks all interaction with the actual PDF content (links, highlighting, etc). It draws a blue box-shadow and a border around the PDF content. Selector: .PagesView__HighlightPagesView___3H4Jk:focus:after The :after style also needs `pointer-events: none` so it stops blocking interaction with the PDF.  Example: https://www.hiv.uw.edu/page/symptom-evaluation/guides#odynophagia 

Hello everyone, I have a dll written in C#, used to send a pdf to the adobe Webservice and get a word file. When i test the dll with a c# projet, it works, but when i test the same dll with a delphi project i get an error message :"Error response received for the request: La demande a été abandonnée : Impossible de créer un canal sécurisé SSL/TLS." Does anybody have a solution ? I made different tests, an add the following code:ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls| SecurityProtocolType.Tls11| SecurityProtocolType.Tls12| SecurityProtocolType.Ssl3;*/ But the problem is the same ! Thanks in adavance 

 Hello everyone,  I faced a problem when use adobe-dc-viewer, in last time it works fine, but now it give me this warning and the file in not appear   the code:       var adobeDCView = new AdobeDC.View({clientId: "My client Id", divId: "adobe-dc-view"});      adobeDCView.previewFile({          content:{location:              { url: src}},          metaData:{fileName: `Attachment`}      }, {embedMode: "SIZED_CONTAINER",      showDownloadPDF: false,      showPrintPDF: false}); 

Hi Team,We are using adobe service api  to convert pdf to json  . The result is not matching on each platform/environment we run, Even if we run for the same pdf.For eg : for the same pdf adobe once given it as table  "Path" : "//Document/Table"For the same pdf if we run again we are not getting result as  "Path" : //Document/Figure" Please suggest what we can do to achieve same output each time we run the api .

Hi I am trying to use pdf services api through pdfservices-sdk 2.0.0. I downloaded the sample and it came with all necessary credintials.In my personal laptop it works fine I am able to parse the pdf. The issue is in my organisation where I work , its giving connection error from SDK. ERROR:root:Exception encountered while executing operationTraceback (most recent call last):File "C:\Users\V807134\ds\tools\python3.8\latest\lib\site-packages\urllib3\connection.py", line 174, in _new_connconn = connection.create_connection(File "C:\Users\V807134\ds\tools\python3.8\latest\lib\site-packages\urllib3\util\connection.py", line 95, in create_connectionraise errFile "C:\Users\V807134\ds\tools\python3.8\latest\lib\site-packages\urllib3\util\connection.py", line 85, in create_connectionsock.connect(sa)TimeoutError: [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed beca

The Powershell script that I am testing uses "AcroExch.Pddoc".I have Adobe Acrobat Pro the paid version. How do I find the AcroExch.Pddoc? 

I reached the free trial quota for the integration which was 1000 uses. I just subscribed with a 5 cent per use charge since I don't have enough time to talk to a sales rep about increasing the quota.   I want to integrate PDF tools with microsoft power automate. I have all credentials such as the client id, client secret, technical account, etc, BUT I do not have the Base-64 encoded Private Key, I NEED this to integrate.       I can copy and past all these things to microsoft power automate.... BUT NO Base 64 encrypted private key. I have a downloaded zip with some info, but it the info in the downloaded zip does not match the info presented on my main projects screen for the specific API. 

Hello, I have been working on an integration with the PDF Services API using the Create PDF function to generate PDF files from Microsoft Office documents. I've noticed that the API consistently fails to convert large Excel files (>5-10mb). In the documentation it appears that the only file size restriction stated in the docs is that uploaded files can be 100mb max. The error produced by this failed conversion just indicates that the request parser hit the end of the response unexpectedly. I am using the same functions to submit Word, Powerpoint, and smaller Excel files successfully. I also note that Excel files >5-10mb also tend to fail using the online Adobe PDF converter. Although I can't see one stated in the documentation, I was wondering if some max page limit for the converted PDF is applied, as the Excel files in question have many rows and therefore produce many PDF pages? I coudn't find anything in the documentation to suggest that these files s

Hello,I get a OSError: [WinError 17] impossible to move file while trying to extract text from pdf.Here's the output from VSCode: INFO:adobe.pdfservices.operation.pdfops.extract_pdf_operation:All validations successfully done. Beginning ExtractPDF operation executionINFO:adobe.pdfservices.operation.pdfops.extract_pdf_operation:Extract Operation Successful - Transaction ID: mzOTh1xDTJpUOhSDxX5FlL2Cv6lKeS1ZINFO:adobe.pdfservices.operation.internal.io.file_ref_impl:Moving file at C:\Users\zepef\AppData\Local\Temp\extractSdkResult\49fb0eb16a5911ecb66ec0b88376b18c.zip to target e:\LocalRepos\Projects\kgc-book-club\pdfservices-python-sdk-samples/output/ExtractTextInfoFromPDF.zipTraceback (most recent call last):File "e:\LocalRepos\Projects\kgc-book-club\pdfservices-python-sdk-samples\src\extractpdf\extract_txt_from_pdf.py", line 51, in <module>result.save_as(base_path + "/output/ExtractTextInfoFromPDF.zip")File "C:\Users\zepef\anaconda3\envs\kgc-bc\lib\site-packages\adobe\pdf