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Participant
October 1, 2025
Question

Not able to Enable the Automatic Status of Agreement

  • October 1, 2025
  • 2 replies
  • 88 views

I’m using the Adobe Sign package(Developer Account) in Salesforce to automate the process of sending agreements through Flow Apex actions. However, after the customer signs the agreement, the Agreement Status in Salesforce is not being updated to ‘Signed’ or ‘Completed’, but in the Manage agreement that agreement is in the Completed section 

2 replies

antonio_2307
Participant
January 28, 2026

@vibhuti_9431 Did you get this to work? I am coming across the same issue.

Meenakshi Negi
Community Manager
Community Manager
October 1, 2025

Hi vibhuti_9431,

 

Thank you for reaching out.

 

As you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They can provide you with pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/46yW55X. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi