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December 6, 2023
Question

Not able to send document out for e-signature for document created with the Acrobat Sign API

  • December 6, 2023
  • 1 reply
  • 461 views

I am using the Acrobat Sign API to send an agreement out for e signature as outlined in the docs here https://opensource.adobe.com/acrobat-sign/developer_guide/apiusage.html#sendforsigning but my integration uses https://secure.adobesign.com not the new https://secure.echosign.com url yet.

 

I successfully went through the oath flow and successfully created the document in Adobe. It shows up on my Adobe Acrobat home screen under recent documents.

 

However, when I choose the document and click ‘Edit’ in order to add signatures to request it redirects me back to the Documents home screen. I'm not able to add recipents and signature requests to the document.

 

Previously, I have seen my new document under the ‘Legacy Drafts’ tab on the left and when I clicked 'Edit' I could add recipents and signatures. But in this particular test adobe account ‘Legacy Drafts’ is not in the left hand menu.

 

Is this a licensing problem with my Adobe account (Acorbat for teams standard)? If it is, why was I able to generate a token with my requested scopes successfully and create a document successfully? Or is it an issue that I’m still using the https://secure.adobesign.com endpoint? If I use https://secure.echosign.com would that fix the issue?

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1 reply

atsmusz_as_dsEng
Adobe Employee
Adobe Employee
January 10, 2024

I can't speak to how you may have been doing this in the past but here is a process that, from what I understand your question to be, produces the results you're looking for.

 

1. Using the API V6 create a new agreement in "draft" via the POST /agreements endpoint ( example here ) which will be a DRAFT agreement, in this case, having 1 doc and one signer. The response will be the new draft agreement ID.

 

2. POST to get the "COMPOSE" view of that agreement using the agreement ID returned when you created it. ( example here )

 

The URL returned will allow you to change recipient's, add-remove docs from the agreement etc.

 

Let us know if this works for you?

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign