Using a service/ technical account for a partner Sign API application

Question

The Adobe sign APIs require users to authenticate via OAuth flows

To make the user experience in our app more fluid, is it possible to use a service/techinal account or maybe even service to service oauth credentials when authenticating with Sign APIs on behalf of our users. The authorization request will usually lead to a user logging in with their own crednetials.

I have been tinkering with the above but have been unable to get them to work with the Sign APIs. I see there is a legacy "Integration API key" option available, but I think OAuth is a requirement for new applications.

Without some sort of service/technical account, users would each have to authenticate with adobe sign when sending a document for signing for the first time. It would be preferrable if an admin was able to configure Adobe Sign once for everyone in the account.

Meenakshi Negi · Answer

Hi cdorney,

Thank you for reaching out.

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They can provide you with pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/45fAKO2. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

For information on Integration, refer to the following help document: https://adobe.ly/4f7zAaX.

Thanks,

Meenakshi

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