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marioo7818309
marioo7818309
Participant
February 17, 2015
Answered

How do download PDF file to my computer

  • February 17, 2015
  • 6 replies
  • 71561 views

I converted a P'DF to a word document.  Now I need to download to my computer to work with it .  There is no save file to or download to instructions.

      Correct answer Sara_Forsberg

      Hi marioo7818309,

      To download a file from your Acrobat.com online account, do the following:

      1. Log in to your account at https://cloud.acrobat.com/files.
      2. Select the file that you want to download.
      3. Click the Download link at the top of the file list.

      Your file will be downloaded to the Downloads folder on your computer.

      Best,

      Sara

      6 replies

      M
      matthew37123160dj2n
      Participant
      May 2, 2024

      It is extremely aggravating that there is no signposting on the local saved version of Acrobat (ie on my Mac) that I have to go online to download the PDF!! Consider when one is asked fora resume or CV: the most common use case request is to upload, not share a link! 

       

       

        Meenakshi Negi
        Community Manager
        Meenakshi NegiCommunity Manager
        Community Manager
        May 31, 2024

        Hi matthew37123160dj2n,

         

        Thank you for reaching out.

         

        You can access a document directly from the desktop application if you have saved it in Acrobat Online storage. In Acrobat, go to the Home tab > Adobe Cloud Storage > Your Files.  

        If you are referring to something else, please provide more information about that issue here. 

         

        Thanks,

        Meenakshi

         

        iD3Z1GN
        iD3Z1GN
        Inspiring
        March 28, 2024

        I am still having massive issues with Adobe Acrobat's inability to "Download" meaning: any files I created on Acrobat via my iPhone is then automatically uploaded to the extremely confusing Acrobat files viewer (if you can call it that) from there I CON NOT DOWNLOAD the file I created to my Hard Drive... unless I "save as" and save a copy.
        The lack of clarity and extreme complication to a simple process is astounding even for Adobe's standards.
        Clearly this is a desperate attempt to force the user to use the hapless Adobe Cloud
        MAC OS 11.7.10

          Meenakshi Negi
          Community Manager
          Meenakshi NegiCommunity Manager
          Community Manager
          April 29, 2024

          Hi iD3Z1GN,

           

          Thank you for reaching out, and sorry about the delay in response.

           

          If you are creating a PDF on an Adobe Acrobat Reader mobile application, it will not automatically save it in Acrobat Online storage. You will need to manually upload it. 

          Please share the screen recording of the complete workflow you do and how you are not able to download the file. Share the screenshot if you get any error messages. It will help us to understand the issue and provide correct information. 

           

          Thanks,

          Meenakshi

          Meenakshi Negi
          Community Manager
          Meenakshi NegiCommunity Manager
          Community Manager
          July 15, 2024

          Sorry but I shouldn't have to re-create anything for the purpose of having some kind of "second hand" advisory to a major WORKFLOW ISSUE created by a policy to force users into a process beneficial to Adobe NOT TO THE PAYING CUSTOMER. How many people work at Adobe? - the request is simple: MAKE IT EASIER TO DOWNLOAD A PDF FILE CREATED WITH ACROBAT (yes, all platforms, in all situations, simple)
          Thank you in davance.


          Hi iD3Z1GN,

           

          If you are creating a PDF in the Acrobat mobile application on your iOS device and wish it to be accessible on all platforms, please upload the file to Acrobat Cloud. Once the file is uploaded, you can access it via desktop, web, and mobile applications. You may refer to the steps suggested in the following help document: https://adobe.ly/3SaCKjU. 

          If you are referring to something else, we will need more information about your workflow. 

           

          Thanks,

          Meenakshi

          M
          MattDurcan
          Participant
          December 15, 2023

          How do I download multiple files from cloud - I get a zip error for all my files in one go - how many can I download at a time please.

          What is the point of uploading files if I cannot get them back easily?

          What exactly is happening in Feburary - are you deleting all my cloud files - in one email it says no, in the help file online it says yes

          I was an Adobe fan - now looking at alternatives, very disappointed

          Matt

          S_S
          Community Manager
          S_SCommunity Manager
          Community Manager
          December 17, 2023

          Hi @MattDurcan,

           

          I tried going to https://acrobat.adobe.com/link/docuements/ and tried downloading a folder directly to my system.

          It took some time to complete creating the zip file due to the number of files within the folder but it went through.

           

          Would you mind sharing a screenshot or screen recording of the issue with me for a better understanding and assistance?

           

          -Souvik

            H
            Hans28228229djmr
            Participant
            February 2, 2023

            so where is that "download link".  Can you point to it ?  

            Is there an easier way to download a file that is sent through email rather than opening the cloud version on the web ?  

            S_S
            Community Manager
            S_SCommunity Manager
            Community Manager
            February 3, 2023

            Hi @Hans28228229djmr,

             

            Hope you are doing well. 

             

            To download a file that is saved on the Cloud Library, you can go to https://acrobat.adobe.com/link/documents/

            click on the three dots on the extreme right of the file name you want to download-> click on download on the drop down that comes up.

             

            Hope this helps.

             

            -Souvik.

            M
            morgane35377122nz0y
            Participant
            February 10, 2024

            Hello, I am having the same issue. The document I want to dowload is a pdf in my creative cloud files. 

             

            THE THREE DOTS DO NOT PROPOSE DOWNLOAD button. it only proposed to share the link or delete permanently.

             

              D
              DurstonB
              Participant
              January 31, 2023

              This solution has now been taken away.  It only allows you to digitally share the document now - not to down load it.

              Why?  I want to store it on MY computer please.  How do I do this?

                J
                Joanne33842607di8l
                Participant
                November 25, 2023

                Hello,

                 

                I am having the same issue. I have gone into the link yu suggested above and signed in, however, non of my documents are there. This is very confusing and frustrating.....

                 

                Thank you

                  J
                  Joanne33842607di8l
                  Participant
                  November 25, 2023

                  Ok, so l finally worked out you have to share it to the cloud first....

                  S
                  Community Manager
                  Sara_ForsbergCommunity ManagerCorrect answer
                  Community Manager
                  February 17, 2015

                  Hi marioo7818309,

                  To download a file from your Acrobat.com online account, do the following:

                  1. Log in to your account at https://cloud.acrobat.com/files.
                  2. Select the file that you want to download.
                  3. Click the Download link at the top of the file list.

                  Your file will be downloaded to the Downloads folder on your computer.

                  Best,

                  Sara

                  D
                  default39qzz64mxe0y
                  Participant
                  October 7, 2020

                  I am having the same issue, the download icon is no longer there when I get convert a document.  All I can do it share a link?  Help!  I need to send as a document to a client ASAP!

                    Meenakshi Negi
                    Community Manager
                    Meenakshi NegiCommunity Manager
                    Community Manager
                    October 8, 2020

                    Hi,

                     

                    Thank you for reaching out and sorry for the delay in response.

                     

                    Could you please let us know how you are converting the document? And how you are trying to download the PDF?

                    It would be helpful if you can share a screenshot for better understanding. 

                     

                    Let us know if you need any help.

                     

                    Thanks,

                    Meenakshi

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