I tried to convert my pdf file into excel but an error message came up "an error occured while trying to access the services". Is it because I have to wait 24 hours after puchase of export pdf?

Hi Itzel,

Could you please try converting any other PDF file to Excel and check.

You might sign out, clear the browser cache and then again reload at https://cloud.acrobat.com/.

If the problem still persists, then you might try using a different browser.

Let me know.

Regards,

Anubha