Accidental License

Forum|Forum|7 years ago
June 3, 2019
4 replies
1676 views

Hi

I have accidently licensed an image that I didn't intend to. I didn't even notice I did it until I was trying to license another and it wouldn't let me. Is there a way to remove it from my listings? It's the most recent one.

This topic has been closed for replies.

Correct answer Sheena Kaul

Ok, thank you so much, hopefully I can get some answers from them <3

Hi Bella,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Adobe Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Sheena

quirky_Mermaid5E3A

Participant

I also accidentally authorized 2 images: # 205024468 (Lightfield Studios) and # 306994564 (Lilanakani).
As you can see, the first is similar to another photo and the second is not at all in my theme.
Can you cancel these 2 images and add them to my account?
Thank you so much.
Linda

A

adaptable_positivity16E5

Participant

Hi, sorry, but I've also mistakenly licensed a couple of images. File #'s 239808101 and 167343758.

V

Vani_100

Participating Frequently

Hello stephenkawaguchi,

I have verified that you have licensed these 2 assets and have granted you 2 replacement license. Please delete assets from any downloads or library at your end.

R

reliable_Miracle5D11

Participant

I also licensed an image by accident. #252789194

Is it possible to have one added back to my account? It's very easy to accidentally click the license button. I would recommend a second screen to be added to verify the purchase.