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Participant
Aug 31, 2020 6:21 AM UTC
Answered

Accidentally Licensed an image

Can you reverse or credit for this image that I didn't mean to license? Misclick.

 

Thank you.

File# 108597968

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    Abambo
    AbamboCorrect answer
    Community Expert
    Sep 3, 2020 3:13 PM UTC

    ...and the answer is no. Files can't be "unlicensed", but a friendly Adobe employee may grant you a replacement license.

     

    Alternatively, instead for waiting this to happen, you can also contact Adobe customer service. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

    Also, I would recommend reading this: Avoid Accidental licensing

     

    ABAMBO | Hard- and Software Engineer | Photographer

    2 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    Sep 3, 2020 3:13 PM UTC

    ...and the answer is no. Files can't be "unlicensed", but a friendly Adobe employee may grant you a replacement license.

     

    Alternatively, instead for waiting this to happen, you can also contact Adobe customer service. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

    Also, I would recommend reading this: Avoid Accidental licensing

     

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    ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Community Expert
    Aug 31, 2020 9:37 PM UTC

    Wrong forum.  Moving from (software) Licensing to Adobe Stock.

     

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    Nancy O'Shea— Product User & Community Expert