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Chris5E44
Participant
August 31, 2020
Answered

Accidentally Licensed an image

  • August 31, 2020
  • 2 replies
  • 286 views

Can you reverse or credit for this image that I didn't mean to license? Misclick.

 

Thank you.

File# 108597968

    This topic has been closed for replies.
    Correct answer Abambo

    ...and the answer is no. Files can't be "unlicensed", but a friendly Adobe employee may grant you a replacement license.

     

    Alternatively, instead for waiting this to happen, you can also contact Adobe customer service. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

    Also, I would recommend reading this: Avoid Accidental licensing

     

    2 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    September 3, 2020

    ...and the answer is no. Files can't be "unlicensed", but a friendly Adobe employee may grant you a replacement license.

     

    Alternatively, instead for waiting this to happen, you can also contact Adobe customer service. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

    Also, I would recommend reading this: Avoid Accidental licensing

     

    ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 31, 2020

    Wrong forum.  Moving from (software) Licensing to Adobe Stock.

     

    Nancy O'Shea— Product User & Community Expert
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