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Participant
Mar 21, 2019 12:04 PM UTC
Answered

Accidentally licensed an unwanted image

Hello.

I've accidentally clicked on the wrong image icon.

I've licensed the image below and it was by mistake.

After that I selected the right one but now I have an image that I don't need or want.

Can it be undone?

For future reference it should ask something like "Are you sure you want to licence this image?" so that it doesn't happen again. It's not the first time it happens to me.

Many thanks.

3/21/19, 9:59 AM

© cienpiesnf#255011902Standard ImageStandardMonica Pedro
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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 22, 2019 10:50 AM UTC

    Hi Monica,

    I have checked your account and it seems that you have an Adobe Stock subscription on a team account.

    As Lucien rightly mentioned that this action cannot be undone, I've added 1 free license to your teams account.

    Regards,

    Sheena

    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 22, 2019 10:50 AM UTC

    Hi Monica,

    I have checked your account and it seems that you have an Adobe Stock subscription on a team account.

    As Lucien rightly mentioned that this action cannot be undone, I've added 1 free license to your teams account.

    Regards,

    Sheena

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    Abambo
    Community Expert
    Community Expert
    Mar 21, 2019 12:47 PM UTC

    It can't be undone, but the image credit can be returned.

    Looping in twaritar3263062​ or Sheena Kaul​ for expert advice.

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    ABAMBO | Hard- and Software Engineer | Photographer