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TGM15730706
Participant
May 25, 2023 3:31 PM UTC
Question

Can't download stock images again

Ever since last night at 11:00 PM, Adobe Stock stop working for me and I cannot download any stock images. Caches are cleaned, the account is signed in/out, and it still doesn't work. I have 443 available assets limit still, does anyone have any solution besides waiting on Adobe's team to solve the issue? I am able to license stock images but just cannot download any of them.

46 replies

JoeyAnthonyA
Participant
May 26, 2023 5:27 PM UTC

Same here. I can purchase assets, and they show the option to "re-download" them, but I can't actually download anything.

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Participant
May 26, 2023 6:11 PM UTC

Same here as well, I have deadlines and this is causing so much trouble 

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Participating Frequently
May 26, 2023 9:43 PM UTC

Same here lol- I'm starting to look into other stock asset sites as I need a contingency plan here. 

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Participating Frequently
May 26, 2023 3:54 PM UTC

Still not working- Tried multiple computers...

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Participating Frequently
May 26, 2023 1:19 PM UTC

Same issue here- Still not working this morning- Cleared cache, cookies, and tried on 3 different browsers. Still not working

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BMDllc
Participant
May 25, 2023 8:35 PM UTC

Same trouble here...

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Participant
May 25, 2023 7:47 PM UTC

I'm having the same trouble. Happen yesterday night and now again.

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