Skip to main content
A
Anonymous
October 7, 2022
Answered

Company name does not appear on invoice / kein Firmenname auf der Rechnung

  • October 7, 2022
  • 1 reply
  • 581 views

Hi Adobe Support Team, 

I am having troube with an invoice, as it only has my name on it, but not the company name. This seems to be a common issue, according to this thread: https://community.adobe.com/t5/stock-discussions/firmen-adressdaten-f%C3%BCr-rechnung/td-p/10210646

On the thread I found a link to Adobe service, and while it says "Echte Hilfe von echten Menschen", there is no way how to contact Adobe. 

Can you please advise on how to get the invoice updated?

Thank you very much in advance

Britta

This topic has been closed for replies.
Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
October 7, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


A
Anonymous
October 10, 2022

Thank you for your reply! By using incognito mode I was indeed able to see the chat icon and contact customer support. 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices