I can not access to my personal email to confirm my Adobe Stock account

Forum|Forum|7 years ago
January 28, 2019
2 replies
814 views

I've requested a trial version of Adobe Stock, but unfortunately I can not access to my personal email to confirm my Adobe Stock account!!

So I can not access my Adobe Stock account. Can someone tell me if, although the Adobe account is not yet confirmed, is the first charge carried out after 14 days anyway?

This topic has been closed for replies.

Correct answer Abambo

I would guess that you need to confirm your account. You can, however, login into the account and change your email address, if that is not accessible.

Looping in Sheena Kaul or twaritar3263062 for insight information on the subscription status.

Sheena Kaul

Legend

Hi Susana,

I did check your account and the Adobe Stock 10 images/month plan seems to be cancelled.

Let me know if you need any more details.

Regards,

Sheena

S

susanah96912926

Participant

Thank you very much Sheena!

I would only like to corroborate if you checked the account with the correct email that I used. Can I send you the email I used?

Regards,

Susana

Sheena Kaul

Legend

I checked with the email ID that is used on Adobe Forums.

But if you wish, you can send me the email ID in a private message and I can check again.

Abambo

Correct answer

Community Expert

I would guess that you need to confirm your account. You can, however, login into the account and change your email address, if that is not accessible.

Looping in Sheena Kaul or twaritar3263062 for insight information on the subscription status.

ABAMBO | Hard- and Software Engineer | Photographer

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