PLEASE CREATE AN OPTION TO REPORT POOR QUALITY ADOBE STOCK ASSETS!

Forum|Forum|1 year ago
January 30, 2025
36 replies
739 views

Recently downloaded an asset from Adobe Stock (https://stock.adobe.com/uk/images/building-web-icons-in-line-style-hotel-hospital-apartament-city-town-house-mall-coffee-collection-vector-illustration/780136570?prev_url=detail) - this asset has clearly been created from a very poor quality image trace in Adobe Illustrator. These are also not editable strokes. I would imagine that all of the similar assets from this creator are the same.

Adobe needs a way of reporting slop like this. I would also like a credit refund for this rubbish.

Asset Quality

Correct answer Contributor1

Hello @David_bythesea, I've sent the details of this contributor to be reviewed internally. Thank you for the report and sorry for the problem with the vectors.

For a refund/credit return please reach out to our customer care team below:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

Show previous replies

daniellei4510

Community Expert

Post the asset number here and someone can help.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.

David_bythesea

Participant

This entire account appears to be AI generated JPGs pasted into AI files with no editing capabilities at all. I downloaded an asset I needed for work and it’s clearly a JPG, I test another one and it’s a JPG. It’s too bad, they are seemingly OK graphics, if only they had made the effort to recreate them as vector. They should at least be stopped from being able to monetize vector files that contain no vectors.

https://stock.adobe.com/contributor/212963971/forida?load_type=author&prev_url=detail

Abambo

Community Expert

I agree with that, and I can assure you that accounts get blocked for this behaviour.

@Contributor1 ?

ABAMBO | Hard- and Software Engineer | Photographer

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