Some mockups that are offered are JPEG Files. What to do with them?

Forum|Forum|6 years ago
September 23, 2019
2 replies
1815 views

Hello all,

I am confused. I bought a nice background described as mockup with a text as an example on it. When I bought the license and downloaded the file it turned out to be a high resolution jpeg?? What now? I cannot exchange the text of a jpeg. Can I?

Please help!

(See examples from contributors like rawpixel.com or georgejmclittle)

Correct answer WendellaBee

Hi A.,

I've confirmed that you licensed these and have granted you three replacement licenses. Thank you for reporting these. Going forward if you find similar files that are JPEGs with text in them know that the text cannot be easily edited. You'll want to look for vectors or .ai files that will have layers that can be removed or changed.

EBQ

WendellaBeeCorrect answer

Adobe Employee

Hi A.,

I've confirmed that you licensed these and have granted you three replacement licenses. Thank you for reporting these. Going forward if you find similar files that are JPEGs with text in them know that the text cannot be easily edited. You'll want to look for vectors or .ai files that will have layers that can be removed or changed.

EBQ