Where is the SFTP menu option?

Question

Hello everyone,I am having an issue where I cannot find the SFTP menu option on the Adobe Stock Contributor upload page.According to the official documentation, there should be a "Learn more" link right below the blue drag-and-drop circle to access the SFTP credentials. However, as you can see in my attached screenshots, this link is completely missing from my dashboard.I have already tried troubleshooting by logging into my account using different browsers (Google Chrome, Mozilla Firefox, and Safari), but the SFTP option remains hidden in all of them.Could someone please help me resolve this issue so I can upload my video files via SFTP? Is there a setting I need to enable or a new step I missed?Thank you in advance for your assistance!chrome Safari

yamato713108855 · Accepted Answer

This is displayed to users who have access to FTP.It is only displayed to users with a certain level of experience using FTP.Users who do not see this message cannot use FTP.

Nancy OShea · Answer

You incorrectly posted this in the customer’s Stock forum.For future Contributor questions, use the Contributor forum below.https://community.adobe.com/questions-38Thanks.

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